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Sap crm functional online training |online sapcrm functional PowerPoint Presentation
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Sap crm functional online training |online sapcrm functional

Sap crm functional online training |online sapcrm functional

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Sap crm functional online training |online sapcrm functional

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  1. Sap Crmfuctional Online Training

  2. SAP CRM Online Training Providing by IT Industrial Experts from India, USA, UK. We have Expertise Team to deliver SAP CRM Online Training with Real time Scenarios and live examples. • We are providing free SAP CRM Online demos by IT Consultants who having 10+ Years of experience in their domains. We are using best software interactive software tools like WebEx, gotomeeting for Online Sessions.

  3. SAP CRM Online Training Course Content: • • Overview and Introduction • • Foundation & Architecture of my SAP CRM • • my SAP CRM Analytics • • my SAP CRM Marketing • • my SAP CRM E-Commerce • • my SAP CRM Channel Management • • my SAP CRM Sales • • my SAP Interaction Center

  4. • my SAP Service • • my SAP Field Applications (with focus on Mobile Service) • • my SAP CRM for Industries • • Integration with other My SAP suite of modules • • CRM Base Customizing • • CRM Basic data & Customizing settings for these objects: • • Business partner • • Organizational model

  5. Territory Management • • Product master CRM Business Transactions • • Overview of generic functions in business transactions • • Activity Management (including Activity Journal and Groupware Integration) • • Transaction type and item category customizing for these objects • • Middleware settings: • • Middleware connections to R/3, APO and CRM

  6. CRM Business Partner – CRM Middleware • • CRM Middleware – Sales and Billing • • Basic concepts of CRM middleware • • Replication administration • • Monitoring & error handling • • Implement “Customer Interaction Centre” • • Architecture landscape • • Agent functions and processes in the IC • • Define CIC Profile and Customer-Specific Workspaces

  7. Define Front-office framework • • Component Configuration • • Action Box Configuration • • CTI Configuration • • Client Implementation Case Study – Live Exercise • • Implement “Internet Sales” • • Architecture and landscape • • set up logical system and connection with OLTP R/3 and APO • • Configuration of the CRM Server – Base Customizing

  8. • Configuration Web Application • • Creating Product catalogs • • Publication of Product Catalog content • • Create Internet User for order processing • • Sales Transactions using “Internet Sales” • • Web Shop Maintenance • • Client Implementation Case Study – Live Exercise • • Implement “CRM- Marketing” • • Opportunity Management

  9. CONTACT US: • SAP CRM FUNCTIONAL ONLINE TRAINING • E-Mail: contact@sapcrmfunctionalonlinetraining.com • Call-us: +91-9949599844 • Web : http://www.sapcrmfunctionalonlinetraining.com/

  10. THANK YOU