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Guidelines for Effective Assessment Processes in Community Services

Explore NAC regulations for client assessment in community agencies like Dept. of HHS and Independent Living Centers. Learn about intake/screening procedures, principles, and the role of Services Coordinators. Understand how to identify needs, evaluate care eligibility, and prioritize referrals. Discover the importance of timely responses, respect for clients, and accurate evaluation of care levels. Access, intake, screening, and coordination steps outlined for better service efficiency.

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Guidelines for Effective Assessment Processes in Community Services

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  1. Regulations that Guide the Assessment Process

  2. Access Element:NAC 480 5-003 • Allow entry to system • Allow for multiple entry points into the system • Dept of HHS • Independent Living Centers • Early Development Network • Other community agencies

  3. Intake/Screening Element: 480 NAC 5-003.A1 • Collect information to: • Identify client’s needs • Evaluate level of care eligibility • Prioritize the referral

  4. Principles of Intake/Screening Elements: 480 NAC 5-003.A2 • Responses are timely • Clients/family are treated with respect • Families have good understanding of A & D services • Rapport is developed

  5. Principles of Intake/Screening Elements : 480 NAC 5-003.A2 (cont.) • Clients have choice • Resources are identified • Level of care isaccurately evaluated • Referral is accurately prioritized

  6. Steps in theIntake/Screening Process • Supports potential client throughthe referral process • Provides information on A & D • Gathers information on supportnetwork & needs • Matches need with waiver service Role of ServicesCoordinator: 480 NAC 5-003.A2

  7. The Role of the Services Coordinator (Cont.) • Obtains information on functioning & level of care eligibility. • Prioritizes referral • Accepts or rejects referral • Verifies level of care and service needs • Builds rapport • Monitors Medicaid eligibility • Provide timely notices, as appropriate

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