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Assessment Process

Assessment Process. The Assessment Process must be documented . - assessment plan, - method, - self-assessment procedure …. and in accordance with the requirements as defined in Part 3. SPICE provides a reference guide on how to conduct an assessment (see Part 4)

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Assessment Process

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  1. Assessment Process • The Assessment Process must bedocumented. -assessment plan, - method, - self-assessment procedure • …. and in accordance with the requirements as defined in Part 3. • SPICE provides a reference guide on how to conduct an assessment (see Part 4) • Assessment must meet assessment purpose Assessment Prep - slide# 1

  2. AssessmentStages Reviewing the assessment input Presenting assessment outputs Aligned to Do Do Preparing for assessment Validating rating Validating the sample Plan Check Reviewing the assessment input Determining ratings Act Act Assessment Prep - slide# 2

  3. Assessment Inputs • Identify: assessment sponsor. • Purpose • Scope: org. unit, processes, highest capability level • Constraints • Identity of qualified assessor(s) • Other specific responsibilities • Identify additional info to be collected Assessment Prep - slide# 3

  4. Which organizational unit? Processes to be included? What projects to consider? Highest capability level to consider? Depth of assessment? Capability determination or process improvement? Assessment Scope Project P Project B selectedprocesses Assessment Prep - slide# 4

  5. Size can vary depending on the extent of the assessment-its scope. Should be at least 2 members. Process improvement => bigger team. Assessment team leader & coordinator appointed first. One member may be from the company -- depends on assessment purpose. All team members should be trained in the SPICE process. Assessment Team Leader Coordinator Qualified Assessor Assessment Prep - slide# 5

  6. Preparing the Assessment Team • Brief the team on:- Purpose - Scope - Constraints - Approach - Schedule - Responsibilities • Assessment Team • must know:- parts of SPICE model within the scope - the rating scheme - concept of achievement Assessment Prep - slide# 6

  7. Scheduling the Assessment • Confirm assessment scope with customer • Identify assessment activities(inspections, interviews, opening & closing meetings) • Establish a schedule • Determine customer staff roles • Give schedule to customer early (>2 wks) • Confirm staff & documents are available Assessment Prep - slide# 7

  8. Sample Schedule Assessment Prep - slide# 8

  9. AssessmentPlan • Assessment inputs • Roles & responsibilities • Identified risks, mitigating circumstances • Costs, resources, schedule • Controls & checkpoints • Interfaces - Assessment team & customer • Expected output, deliverables • Logistic details Assessment Prep - slide# 9

  10. OpeningMeeting • Arranged by coordinator in collaboration with Lead Assessor • Meeting Chaired by Lead Assessor • Opening Meeting reviews - purpose, scope, constraints of Assessment - conduct of the assessment - benefits of the assessment and its results - confidentiality and ownership - final schedule & logistics Assessment Prep - slide# 10

  11. Gathering Supporting Documents & Records • Can be a big problem … - records may be scattered (different sites) - time to reproduce (if necessary) - permission to view them may be needed • Identify what is needed early and let the customer know (in writing) • Keep following up - don’t assume they will be immediately available Assessment Prep - slide# 11

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