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Capability Assessment Process

Capability Assessment Process. Strategic Alignment. Key Competencies Profile. Benchstrength Assessment. Organizational Capability Review. Development Programs.

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Capability Assessment Process

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  1. Capability Assessment Process Strategic Alignment Key Competencies Profile Benchstrength Assessment Organizational Capability Review Development Programs Step 1 2 3 4 5 3 Benchstrength Assessment - Talent Assessment - Talent Review 4 Organizational Capability Review - People & their Competencies - Organization, Resources, Processes, Culture - Core v. Commodity Issues - Talent Deployment 5 Development Programs - Individual - Organization - Assessment & Selection Tools 1 Strategic Alignment - Business & Organization Context - Mission, Goals, Strategy & Initiatives 2 Key Competencies Profile - Services/Products & Work - Capabilities (Technologies, Processes, Competencies) - Competencies (Knowledge, Skills, Behavior) (Personal, Functional, Business) - Assessment Template

  2. Business & Organization Context Mission Goals & Strategies Initiatives Services Work Capabilities Competencies How we get to “Competencies”

  3. Definitions - Priorities, Core, & Commodity Priorities – For immediate focus • Key to achieving goals, and • New or changing, or • Not working, or • In short supply. Core - Will be resourced in-house • Supports a core “business capability”, or • Is a market differentiator, or • Reflects a unique aspect of the organization’s business or culture. Commodity -Will be part of a contingent workforce • Not Core, and • External vendors could do it as well, or • Cheaper, or • Faster, or • For just the limited time period it’s needed.

  4. Work – CoreCommodityDiscontinued Value-Adding Work • Transforms input, Creates output Essential Support Work • Obtains input, supplies resources, maintains processes, enables value-adding work Boundary Management Work • Manages scope & boundaries, maintains key relationships Non-Essential Work • Superseded by other more valuable/efficient approaches; need for the work has reduced

  5. Capabilities • Technologies, Teams, Processes, Competencies • Enable the organization to deliver a fundamental customer benefit • Foundations on which future products and services will be built Illustration • Demand Management • Project Accounting • Contingent Workforce Management • People Management • Account Management • Domain expertise • Collaborative work practices

  6. Competencies • Knowledge, Skills and Behavior • Personal, Functional and Business Illustration • Leadership Behaviors • Drives for results. • Overcomes obstacles. • Focuses on the customer. • Business Skills • Understands the customer’s value chain. • Shapes strategy to support the customer’s business plan. • Evaluates customer’s critical processes. • Technology Knowledge • Collaborative technologies. • Financial control systems. • SharePoint.

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