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The future of Talent Management: beyond the nine box grid

The future of Talent Management: beyond the nine box grid. Karen Ward, Programme Director Corporate Research Forum. Six Myths of TM. Source: Pern & Heath (2013 ) Ashridge. Talent Management follows strategy Generation Y will grow up and start behaving like us soon

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The future of Talent Management: beyond the nine box grid

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  1. The future of Talent Management: beyond the nine box grid Karen Ward, Programme Director Corporate Research Forum

  2. Six Myths of TM Source: Pern & Heath (2013) Ashridge Talent Management follows strategy Generation Y will grow up and start behaving like us soon Focusing on a fixed elite of ‘talent’ will give you the best ROI Current skills and performance give you a good idea of future success Talent is an interchangeable commodity like any other Formal Processes matter more than informal processes

  3. Delivering sustainable organisational performance through talent management Talent Management is the attraction, identification, selection, development and retention of those employees who have the potential to add significant, sustainable, strategic value to your organisation.

  4. Evolution of talent management You TIME Source: adapted from Richardson, 2008

  5. Nine Box Grid: Unintended Consequences • Use of in year appraisal ratings to define performance is risky given the instability of the measure • Confuses potential with readiness for promotion • Potential for what? Often ignores business critical expertise and functional mastery • A tick box exercise which allows line managers off the hook • Does not facilitate meaningful career development • Does not take account of changes in the external environment Source: Hirsh (2012) CRF

  6. Relational TM – between people • Individual and collective dialogue about: • Performance • What does sustainable performance look like here? • What creates sustainable value here? • Potential – for what? • How is the world of work changing? • What is my personal appetite for learning? • Motivation • What do I want from my work at this point in my life? • How can I bring the best of myself? Social and Political Context Motivation Performance Potential Source: Ward & Jacobsen (2011)

  7. Insights from other fields Big data – retail customer insight Marketing – Mass Personalisation Marketing – Segmentation Education – identification of potential Psychotherapy – cultural barriers to change

  8. Your role? Horizon Scanning Sense Making Building Relationships Learn how to be Edge Creatures

  9. Thank you for listening

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