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Social media Is there a role for community-based practitioners? Twitter. Friday, June 6, 2014 Seth D. Bilazarian, MD PMA DrSeth@pmaonline.com. What is social media?. It's a conversation, not a lecture It's an extension of everyday interaction It's group driven, not top-down
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Social mediaIs there a role for community-based practitioners? Twitter Friday, June 6, 2014 Seth D. Bilazarian, MD PMA DrSeth@pmaonline.com
What is social media? • It's a conversation, not a lecture • It's an extension of everyday interaction • It's group driven, not top-down • It's messy, disorganized, and hard to control • It's a tool, not an end point
Web / Health 2.0 as a disruptive force Source: John Sharp, ehealth.johnwsharp.com, with modification
Twitter "microblog" Used to share news, views, pictures, and updates
State of the twitterverse 2012 News no longer breaks, it tweets!
Twitter by the numbers • Started March 21, 2006 • 177 million tweets sent on March 11, 2011 • Average number of new accounts per day over the last month: 460 000 • Over 200 million "tweeps“ (people who tweet) • Interestingly, Twitter's main demographic is not teenagers or young kids and appears to tilt more toward young and middle-aged professionals in metropolitan areas http://multimedia.journalism.berkeley.edu/tutorials/digital-transform/twitter-and-microblogging/
Anatomy of a tweet hashtag
Tweeting at meetings • Twitter can be a great way to capture the small nuggets of information you glean while at a conference • After the conference, the stream of posts serves as a journal of what was meaningful • As a bonus you can see what others thought was meaningful to retweet http://www.kevinmd.com/blog/2011/09/twitter-medical-conference.html
How I use Twitter • Perspectives about medical news • Occasional retweets • Twitter correspondent for ACC and AHA
What I don't do on Twitter • No personal or practice marketing • No patient interaction • No patient anecdotes • Tweet on topics I'm not knowledgeable about • Spend limitless amounts of time on it • Care too much about follower counts • "Follow me, don't follow me; friend me, or don't. I enjoy the social networks but don't live and die by follower count . . . no grand master plan to become high profile enough to someday have tea with Seth Godin." http://scattershot.jenlepp.com/about/
Proofread before hitting "tweet" Decide how you will respond to personal or patient requests Manage online reputation with professional, informative, high-quality posts/ tweets or other content Recommendations
How to get started • Sign up • Check out known entities: bloggers Eric Topol, John Mandrola, KevinMD • Check out lists of top tweeters • Health-Tech http://healthstartup.eu/our-top-20-health-tech-tweeters/ • Cardiologists http://medcitynews.com/2012/01/10-cardiologists-to-follow-on-twitter/ • Follow the leaders (see who they follow) • Primer on twitter http://drwes.blogspot.com/2010/03/for-cardiologists-twitter-primer.html • Learn the vernacular of tweeting http://goo.gl/JFsTM
Twitter don'ts • Feel obliged to tweet (40% are consumers only) • Make follower counts a priority • Same cautions regarding all SoMe (social media)—no patient info, all permanent, don't get into debates • Tell the world about mundane life stuff— • airport arrival, coffee flavors, etc
If you try it • It will become a useful source for noncritical information • You'll be impressed by the timeliness compared with other media • You'll get hooked • You may find this an easy way to build a "digital media presence" with little cost or effort