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Transforming Organizations with Proactive Monitoring for JD Edwards: Insights and Solutions

Join us for an engaging session where Jeff Amerine, Director of Technology at CD Group, discusses how proactive monitoring can transform your organization. With over 20 years of experience servicing JD Edwards customers and recognition as the top JD Edwards upgrade partner in North America, CD Group provides comprehensive managed services. Learn how early detection of issues and preventive maintenance can optimize your enterprise systems. Discover how our solutions are tailored to meet the unique needs of JD Edwards users, empowering your organization to achieve greater efficiency and success.

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Transforming Organizations with Proactive Monitoring for JD Edwards: Insights and Solutions

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Presentation Transcript

  1. UNITING BUSINESS AND TECHNOLOGY Transforming Your Organization with Proactive Monitoring for EnterpriseOne December 4th, 2013 Session ID: 103100 Jeff Amerine Director of Technology & Managed Services

  2. CD Group Overview • U.S. Based, National Presence • Global Project experience • We have been delivering solutions to JD Edwards customers for twenty years • Full Service Project Services companyfocused on JD Edwards customers • Managed Services business focused on delivering operational support to JD Edwards customers • Oracle Platinum Partner • Recognized as the top JD Edwards upgrade partner in 2011 for North America

  3. CD Group Resources • Profile • Full service covering all disciplines • Over 100 employee based resources • Minimum 10+ years JD Edwards experience • Skills • Project Management • JD Edwards Applications • JD Edwards Development • JD Edwards Technology • Oracle Business Intelligence • Hyperion • Oracle CRM OnDemand • Business Consulting

  4. What are Managed Services? The goal is outstanding management of your enterprise system.

  5. CD Group’s Monitoring Solution Proactive Monitoring • Provides early detection of issues / problems before they become a critical issue. • Customer is notified of issues as they are discovered • Based on agreement with customer CD Group can correct issues or simply advise customer that there is an issue. Preventive Maintenance • CD Group will perform a standard list of preventive tasks on customers system. • Services are designed to proactively manage the environments to prevent issues occurring. Performance Analysis • CD Group will perform a standard list of performance tests and procedures. • Designed to detect and analysis performance and trending of the system.

  6. Reporting & Trending

  7. Proactive Maintenance Items

  8. Reporting Examples

  9. APRIL 7-11, 2013 DENVER CONVENTION CENTER DENVER, COLORADO QuestDirect.org/COLLABORATE COLLABORATE 13- Quest Forum is THE source for JD Edwards roadmaps, keynotes & breaking news.

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