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Alpha Hospital

Alpha Hospital. Julie Luu, Todd Trader, Todd Noble, Paul La. Introduction. Largest hospital in the Seattle metropolitan area over 500 administrators, 300 physicians, 3,200 nurses and nursing assistants oversee 90,000 patients a year

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Alpha Hospital

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  1. Alpha Hospital Julie Luu, Todd Trader, Todd Noble, Paul La

  2. Introduction • Largest hospital in the Seattle metropolitan area • over 500 administrators, 300 physicians, 3,200 nurses and nursing assistants • oversee 90,000 patients a year • over 5,042 web pages on our intranet site for our 7,000 users • intranet - most common means for 80% of our employees to access information Paul

  3. The People • Administrators • Physicians • Nurses • Nursing Assistants • Non-clinical staff Paul

  4. The Architecture • Databases • Our four major databases for the intranet site are human resources, payroll, library, feedback, and news • CMS (a content management server) • Stores internal documents • Checks out documents • Allows authorized individuals to make changes to documents • Intranet • The internal website of Alpha Hospital in which individuals can browse general and individual information Paul

  5. The Challenge • Majority of users are not technically savvy • Different policies apply to different work forces • For example, nurses do not start accruing vacation immediately. Instead they get a vacation dump after 6 months of service. • Majority of new hires benefits do not start until the 1st of the following month. For example, an employee hired on 2/15, her benefits will start on 3/1. • Except for residents, their benefits start on the date of hire • Disparate data sources from various legacy databases Paul

  6. Needs • Ability to easily access employee’s paycheck information on-line • Ability to search for policy specifically pertain to user’s job role Julie

  7. Alpha Team Roles • Julie - Schema Server Administrator • Paul - HR Manager • Todd Sr. - Payroll Manager • Todd Jr. - IT Manager Julie

  8. 1st Scenario An employee from Alpha Hospital wants to see her most current paycheck. Todd Sr.

  9. 2nd Scenario A senior physician at Alpha Hospital has just found out that his Saint Bernard was just hit by a car. He was searching for a policy that might allow him to take leave so he could attend the needs of his dear friend. Todd Jr.

  10. Sample Controlled Vocab.

  11. Recap • What did we do? • Why we did what we did? • Why we didn’t do what we didn’t do? • Why we didn’t do what we intended to do? • Why we did what we didn’t intended to do?

  12. Meeting Role Group’s Needs • Security/Privacy • Personalization • Up to date content • Quick access to information • Searching • Standards • Agreement between parties • Maintenance • Feedback Julie

  13. Questions???

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