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Active Service Model Language Specific Training Partnership Project

The Language-Specific Training Project, led by Anne Jones from the Southern Migrant and Refugee Centre and Ahmed Zeed from the New Hope Foundation, aims to engage small ethnic agencies in culturally appropriate training. Over 14 sessions with 186 participants from 12 different communities, this initiative focuses on strengthening relationships and trust within the ethnic sector. The project emphasizes inclusive processes, quality training, and culturally relevant materials, contributing to the well-being of Culturally and Linguistically Diverse (CALD) clients. Key factors include effective planning, recruitment of suitable trainers, and ongoing evaluation to enhance community engagement.

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Active Service Model Language Specific Training Partnership Project

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  1. Active Service Model Language Specific Training Partnership Project Anne Jones Southern Migrant and Refugee Centre Ahmed Zeed New Hope Foundation

  2. ASM- Language Specific Training Partners Southern Migrant and Refugee Centre New Hope Foundation Sth Cultural Diversity Network Department of Health Trainer –Kim Repcak

  3. ASM- Language Specific Training Project Aims Engage small ethnic agencies in training Provide culturally appropriate training – to whole spectrum of roles and Assist agencies in ASM implementation Contribute to well being of CALD clients

  4. ASM- Language Specific Training Engagement/Participation 14 sessions 12 different communities 186 people

  5. ASM- Language Specific Training Enabling Factors established relationships trust willing to work with new initiatives ethnic sector valued inclusive process quality of trainer culturally relevant materials

  6. ASM- Language Specific Training Process Planning - working party Implementation -trainer, target agencies & co-ordinators Evaluation -participants, trainer & DH

  7. Planning ASM- Language Specific Training • determine role of Working Party • decide parameters of project • target CALD communities • recruit suitable trainer • liaise with target communities- language needs • determine content , appropriate delivery & evaluation methods • produce succinct one page ASM information • translate & proof read ASM document • source DH translated ASM information • schedule training sessions to suit participants (time & place) • brief trainer about each agency ( eg .ASM plans)

  8. Implementation • relevant interpreters booked & briefed prior to each session • culturally appropriate catering arranged in consultation • transport arranged where necessary • supply of all relevant handouts ensured • facilitators were present as observers & ‘worry person’ ASM- Language Specific Training

  9. Evaluation • Evaluation was sought after each session from • Participants-Individually or collectively- verbal or written • Observers- written and verbal • Evaluation collated by trainer and presented to Working Party • Evaluation was also carried out by Working Party. • -Evaluating the process, planning & implementation- ASM- Language Specific Training

  10. ASM- Language Specific Training some special features Eager participation All roles in agencies- embed ASM Project valued ethnic agencies Skill of trainer ASM thinking may be confronting for many ethnic cultures

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