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Transitioning to digital

Transitioning to digital. How Painful is it?. From the Customer(s) Point of View. University Customers; Administrative – This change pain dependent upon the number of analog only TVs in the department.

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Transitioning to digital

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  1. SMS, Inc. Don Bowen, CEO Transitioning to digital How Painful is it?

  2. SMS, Inc. Don Bowen, CEO From the Customer(s) Point of View • University Customers; • Administrative – • This change pain dependent upon the number of analog only TVs in the department. • Digital Tuners in PCs roll out dependent upon the communications and cohesiveness of the IT department. • Athletics - • Stadium had largest number of analog TVs, remain analog until a change in the stadium. • Coaches and other areas welcomed the HD and advanced services. • Housing – • Transitioned very easily, communications and education key.

  3. SMS, Inc. Don Bowen, CEO From the Customer(s) Point of View • Students; • Few number of calls from TV compatibility issues. • Issues; • Tivo not compatible. • Some TVs not compatible (low end LG from Walmart) • Digital boxes expensive $150 and limited availability. (Channel Master 7001)

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