'Customer experience' diaporamas de présentation

Online Support Forum Training - Day 1

Online Support Forum Training

905 views • 83 slides

Presentation f or:

Presentation f or:. Prepared for :. The Premier Executive Team. Mark Briggs Chairman and CEO Previous experience: CEO of ClientLogic, a $450 million BPO in the customer care and fulfillment space with 13,000 employees, 42 facilities, and operations in 12 countries.

639 views • 46 slides

B12: Marketing og E-business Lektion 6

498 views • 40 slides

A Capital Conundrum

A Capital Conundrum. Developed by WMATA for EnoMax 2019. Congratulations!. You are the new head of DC Metro! Your agency has just secured $12.5B in funding over the next 5 years

550 views • 36 slides

Experience by Design

372 views • 28 slides

Solving IoT connectivity c hallenges

494 views • 28 slides

icp

plan

756 views • 27 slides

Back to Basics

391 views • 24 slides

Caribbean Best Practices

380 views • 20 slides

Chapter 10 Resource planning and control

549 views • 19 slides

InSO Customer Service Centers

A brief look at the importance of offering unparalleled customer service for your business, and why outsourcing presents an economic solution.

310 views • 19 slides

729 views • 16 slides

Software + Services

269 views • 15 slides

Simon Whitson

Simon Whitson. Worked in CRM since the 90s Business Intelligence and Insight Independent CRM specialist CRMManifesto.wordpress.com. uk.linkedin.com/in/whitson. whitson. simon@whitsonconsulting.co.uk. Launching the CRM Manifesto. Simon Whitson Whitson Consulting. Why are we here?.

356 views • 14 slides

1 ?

USING DESIGN THINKING TO TRANSFORM THE CUSTOMER EXPERIENCE. Socap 2017. 1 ?. 4000 housing units will need to be constructed per hour to support the rapid growth in population and extreme urbanisation. The world population will increase by 2 billion.

286 views • 13 slides

Creating a Great Customer Experience to Grow your Biz

229 views • 13 slides

Nowcasting RDU with trends

Nowcasting RDU with trends. Based on Durham Paper By Ramy Khorshed. About Google Trends. Google Search query volume Y-axis search index X-axis time In 2008 , Google launched Google Insights for Search Revamped front-end in 2012.

254 views • 12 slides

Chevrolet Car Dealers

Westside Chevrolet is one of the premier & authorized dealers in Houston for Chevrolet. We offer one of the most comprehensive parts and service department in the automotive industry. Visit us at : http://www.westsidechevrolet.com

791 views • 9 slides

The Top Four Best Practices When Selecting a Dallas Data Cen

When moving to a Dallas data center, businesses should follow four best practices: develop a checklist, look for a customized solution, find a provider that places a high importance on the customer experience and educate the internal IT staff to help ensure a smooth transition. Learn more about a Dallas Data Center by visiting http://www.cyrusone.com/.

210 views • 8 slides

Contact center perspectives

Contact center perspectives. Contact centers p lay a critical role in shaping the customer experience. Contact resolution impact on loyalty. Customer issue:. Resolved. Not resolved. Likelihood to recommend organization. Likelihood of customer defection.

965 views • 7 slides