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InSO Customer Service Centers

A brief look at the importance of offering unparalleled customer service for your business, and why outsourcing presents an economic solution.

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InSO Customer Service Centers

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  1. A brief look at the importance of offering unparalleled customer service for your business, and why outsourcing presents an economic solution. Customer Service Center

  2. Selling a quality product or offering a valuable service is ONLY as good as your Customer Service.

  3. If you don’t have the right customer service center as your partner… everything else that you do might not matter.

  4. So how important is Customer Service?

  5. 89% of consumers began doing business with a competitor following a poor customer experience.

  6. Over 60% of customer service managers select customer satisfaction as the key metric for determining the success of their support organization.

  7. 86% of consumers will pay more for a better customer experience.

  8. US consumers prefer to resolve their customers service issues using the telephone (90%), face to face (75%), company website or email (67%), online chat (47%), text message (22%), social networking site (22%).

  9. As you can see, providing adequate customer service is ESSENTIAL.

  10. But can you AFFORD to pay domestic rates on your Customer Service Center?

  11. The real question is how can you AFFORD not to offer the BEST customer service center?

  12. But there’s a way to avoid costly domestic rates …

  13. By Outsourcing the Customer Service Center

  14. InSO has been providing a quality outsourced Customer Service Centerfor more than a Decade.

  15. Why Choose InSO are yourCustomer Service Center?

  16. -Expertly trained reps that master your product lines.-Dedicated and domestic project managers.-Low average wait time.-High customer retention ratio.-State-of-the-art technology and software.-Soft spokenand fluent reps.-Success with more than 200 campaigns.

  17. Ask yourself this: WHY are you still OVERPAYING?

  18. InSO features hybrid billing options… with no ROUND-OFF billing. Affordable, Award-winning and high quality outsourced customer service.

  19. We invite you tocall us today toll free to discuss how we can meet your Customer Service Center needs at: (800) 788-8299. Or Visit: http://www.inso.us

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