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Higher Education Environment

In today's competitive higher education landscape, libraries must demonstrate measurable value and return on investment (ROI). This involves aligning library activities with institutional strategic objectives and creating clear value statements. By understanding institution goals, libraries must adapt their services and develop a communications model to articulate their contributions. Implementing measurable outcomes and fostering a culture of change will enhance library efficiency and support research effectively. Reach out to discover how to transform library services into strategic assets.

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Higher Education Environment

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  1. Deliver a positive ROI - align to strategic objectivesLyn BosanquetDirector, Information Services UNSW Libraryl.bosanquet@unsw.edu.au

  2. Higher Education Environment • Higher Ed is big business • Competition for resources • Strategic objectives • Accountabilities • Measureable contributions • Value and RoIs

  3. Libraries need to show value • Define the value • Create a value statement that is clearly articulated • Create a communications model • Set objective measures • Talk about the results Not seen, not understood, not valued, not funded

  4. Align to strategic objectives • Understand the institutions objectives • Identify how Library activities support these • Put measures in place to show contribution If the objectives change, then the Library’s services need to change

  5. Structure is everything • Grow expertise • Develop focus • Create efficiencies • Identify measureable outcomes for each team • Create flexibility • Generate a culture of change • Exercise control / set standards

  6. Services to Support Research • Confusion around publishing options • What does impact actually mean • I know everyone in my field, don’t I? • My school is the best in this field, isn’t it? • Research Trends • Journal trends • Research management industry

  7. Research Impact Measurement • Publication Activity Reports • Research Impact Statements • The H Index • Research Trends Reports • ERA • Journal trends

  8. There is no silver bullet • Align to strategic objectives • Identify services to meet the objectives • Establish measures • Communicate • Report on measures

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