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What do we want people to: know, feel or do?

What do we want people to: know, feel or do?. …as a result of our communications?. Know, Feel, Do: Bottom Line of Communication. People are listening for one thing, “How does this affect me?” Tailor your communications to the needs of the receiver . 1. KNOW:

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What do we want people to: know, feel or do?

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  1. What do we want people to:know, feel or do? …as a result of our communications?

  2. Know, Feel, Do: Bottom Line of Communication People are listening for one thing, “How does this affect me?” Tailor your communications to the needs of the receiver. 1. KNOW: • What’s the one thing I want people to know, believe, understand, learn, or question? Ideally, your answer should be no longer than one sentence. Write it down. 2. FEEL: • How do I want people to feel about receiving my message? Ideally, your answer should be no longer than one sentence. Write it down. While you can’t mandate how people will feel — “Be happy, Darn it!” — this reminds you to prepare for the emotional impact of your words, possibly changing your delivery. 3. DO: • What do I want people to do as a direct result of my communication? Ideally, your answer should be no longer than one sentence. Write it down.

  3. Know, Feel, Do: Bottom Line of Communication Tailor your communications to the needs of the receiver.

  4. Know, Feel, Do: Bottom Line of Communication Tailor your communications to the needs of the receiver. …who, what, when, where, and sometimes why …how to comply informed respected treated as an adult

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