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Baseline Survey 2015: Volunteering Spirit in Wales

This survey provides valuable insights into volunteering in Wales, with a focus on event volunteering. The survey reflects the views of 177 organizations and explores volunteer roles, policies, recruitment, communication, training, support, recognition, follow-up, and networking. Discover the importance of volunteers and their future potential.

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Baseline Survey 2015: Volunteering Spirit in Wales

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  1. The Starting Point The Baseline Survey 2015 Volunteering Spirit Wales Ysbryd Gwirfoddoli Cymru

  2. 177 organisations – 56 responses – 32 per cent response rate • Broadly representative of organisations that involve volunteers when they organise events • A large number and wide range of events, involving about 1,500 volunteers • Almost half organised more than 4 events a year - the types of events varied from art exhibitions, bingo nights, mini triathlons to the St David’s Day Parade: majority of events involved less than 50 volunteers • More than two thirds of the organisations stated volunteers were ‘very important’ • These organisations in particular felt event volunteers would be ‘more important’ in the future

  3. Volunteer Roles Policies EqualOpportunitiesMonitoring • 37 different roles were reported – stewarding being the most common • Half of organisations had no written role descriptions for event • volunteers • Most organisations had some policies in place relating to volunteers • but fewer had policies in place specific to event volunteering • Just over half monitor equal opportunities

  4. Recruitment Communications Managing Data • 4 in 5 organisations recruited event volunteers from existing volunteers • and supporters and half recruited from the general public • Social media is the preferred way of contacting potential event volunteers followed by the website – personal contact was also important • Communicating with volunteers – email and face-to-face were the most important methods • Communicating through key people, social media and text was also important • Tools for managing volunteer data were evenly split with about a quarter using an in-house database, excel or paper • Only 4% use bespoke volunteer management software

  5. Trainingand Support Recognition • Most organisations brief volunteers on the day and half use two or more methods • The most common means of support on the day was a designated • co-ordinator and team leaders – many other types of support were • also mentioned • Giving personal thanks is important and other types of recognition were mentioned • Only a fifth report holding a post-event celebration and just over a fifth give their volunteers a record of their achievements. Some acknowledged that they don’t do this well

  6. Follow up and Referral Networking • 4 out of 5 organisations did give information to volunteers about what they might do next • This information was mostly focused on other ways of supporting the organisation or other events • A similar percentage gather feedback from their volunteers • Almost half had not sought any support or information from external sources

  7. Comments ? Questions ? Reflections?

  8. DIOLCH THANK YOU

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