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Survey of The National Archives Volunteers 2017. Methodology and background. The annual volunteer took place in November 2017 153 volunteers responded (+24 vs. 2016 survey) 63 primarily volunteerd onsite (41% of respondents) 90 primarily volunteered remotely (59% of respondents)
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Methodology and background • The annual volunteer took place in November 2017 • 153 volunteers responded (+24 vs. 2016 survey) • 63 primarily volunteerd onsite (41% of respondents) • 90 primarily volunteered remotely (59% of respondents) • Entry into a free prize draw for a £25 bookshop voucher was offered as a thank you for the time taken to take part Profile of respondents Age Gender 72% volunteer one day a week or more 56% 60% 38% 43% What age bracket do you fall within? If you brought under-16s with you please tell us their ages? (152) Do you identify as: (152)
Over half rate the experience as excellent, an increase of 11% vs. 2016 Overall positive rating: 92% 2017 Overall positive rating: 93% 2016 90% would recommend volunteering at The National Archives to a friend Overall, how would you rate your experience of volunteering for The National Archives, on a scale of 1 to 5, where 1 is poor and 5 is excellent? (153)
Some comments from volunteers on their experience: I find it very satisfying to feel that my efforts will be of use and valued by family historians and future generations long after I'm gone You gain good research and analytical skills It broadens knowledge and helps others. It is also interesting to find out more about events in the past. I've appreciated being part of something worthwhile, I've found the transcribing much more interesting than I anticipated and I really enjoy being able to do as much or little as I can manage online when I choose. It's been a thoroughly enjoyable and positive experience. I feel I'm doing something worthwhile, I'm privileged to work behind the scenes at TNA, and the friendliness, patience and support of the TNA staff has been exemplary. Being retired I find that volunteering keeps my mind active and my computer skills up to date for a worthwhile cause I like the flexibility of being able to transcribe from my own computer at home when I have the time. I also enjoy learning about the different people whose lives I am recording. Would you recommend volunteering for The National Archives to a friend, relative or colleague?(153)
Improvements have been made in some key areas since the last volunteer survey Difference between satisfaction and importance +7 +6 +23 +12 How important to you are the following aspects of volunteering for The National Archives? (Please tick 'not applicable' if the aspect doesn't apply to you) (153) How satisfied are you with the following aspects of volunteering for The National Archives? (Please tick 'not applicable' if the aspect doesn't apply to you) (153)
However, there are areas which we have identified for further improvement: “Seeing the outcome/results from your project” and “Knowing how the project fits into the wider scheme of things at The National Archives” – for onsite volunteers How important to you are the following aspects of volunteering for The National Archives? (Please tick 'not applicable' if the aspect doesn't apply to you) (153) How satisfied are you with the following aspects of volunteering for The National Archives? (Please tick 'not applicable' if the aspect doesn't apply to you) (153)
