Before

1. Before The Bank Robbery

2. Before The Robbery Following Measures Should Be Taken Prior to a Robbery: • Regularly conducted teller training • Implementation/installation of security devices • Maintenance and testing of security devices • Increased awareness of bank surroundings and activities

3. 1. Teller Training • Opening/closing procedures • Use of all clear/safe signals • Proper greeting and establishment of eye contact with all customers • Standard procedures to follow if a robbery occurs • How and when to activate alarms • How to be a good witness

4. 2. Implementation and Installation of Security Devices • Camera Systems • Bandit Barrier • Access Control Units • Bait Bills • Dye Packs • Tracking Devices • Security Guards

5. A. Camera Systems • 35mm • Superior quality image • Ability to manipulate images • Must be activated by teller • Capture only robbery and some post-robbery images

6. Standard Video • Always running • Capture prior activity (casing, etc.) • Capture wider scope of activity • Reduced quality of images • Inability to manipulate images • Minor clearing of distortions • Images easily printed/produced

7. Digital • Better quality images • Some manipulation possible • Potential download/printing delays • No tape/cartridge to replace • No tape for robber to remove

8. C. Access Control Unite (Physical Gateway/Customer Enter Through • Robber enters unit and must be allowed to enter and exit bank • Robber may become “Trapped” in unit • Effective deterrent • Must be monitored • Possible customer intimidation

9. D. Bait Bills • Appearance must match other currency in drawer • Teller must be trained to give to robber • Information needed • Series Date • Denomination • Serial Number

10. E. Dye Packs • Appearance must match other banded currency • Denominations of outer bills consistent with teller drawer • Tellers must be trained to give to robber • Tellers must be confident device will not malfunction in bank

11. F. Tracking Devices • Radio frequency tracking technology requires receiving units in police/FBI vehicles • Ability of robber to block signal of device • GPS technology still new • GPS requires no receiving units, track is observed via internet

12. G. Security Guards • Possible deterrent from presence • Should be very visible. Placement outside bank may be advantageous • Armed or unarmed. Continuing debate of potential escalation of violence • Valuable tool for observing suspicious activity/casing of bank

13. During The Bank Robbery

14. During the Bank Robbery: • If the robber presents a written note, attempt to place it out of sight to retain as evidence • Follow your bank’s procedures with reference to complying with the robber • Activate the alarm system as soon as it is safe to do to • Be sure to include Bait Money, Tracking Device, or a Dye Pack

15. During: Continued • Give the robber only the amount he/she demands • Be observant and note the following: • Physical Description • Facial Features – shape, complexion, facial hair, etc. • Clothing • Scars, Marks, Tattoos, etc. • Note what & where the robber(s) touched • Vehicle description and license of getaway vehicle

16. After The Bank Robbery

17. After the Robbery • Follow your Bank Robbery Procedures • Lock all doors and control access in and out of bank • Contact local police and nearest FBI office • Protect the Crime Scene: • Protect the areas the robber may have touched/used • Protect the exit door used by the robber • Protect the robbery note, if left behind • Write down your memory of the crime and the description of the robber

18. After the Robbery - Continued • DO NOT discuss the robbery with others, until interviewed by law enforcement • Some witnesses may be impressionable when exposed to other witness accounts • Establish a list of all employees and customers to provide to responding law enforcement • Minimize contact with the media, refer media inquiries to the police/FBI or your designated media representative • Never provide the loss amount to the media!!!