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Customer Panel

Customer Panel. Moderated by John Michelsen Chief Technology Officer. February 4, 2014. Collaborating for Success with CA Technologies. Dan Herbert, Director, Governance and Tools Administration AmerisourceBergen Corporation.

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Customer Panel

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  1. Customer Panel Moderated by John MichelsenChief Technology Officer February 4, 2014

  2. Collaborating for Success with CA Technologies • Dan Herbert, Director, Governance and Tools Administration • AmerisourceBergen Corporation • Mark Satterfield, VP, Delivery Operations, Governance, and Security • AutoTrader Group • Sven Gerjets, SVP, Information Technology • DIRECTV • Gary V. Lorenz, SVP, Chief Information Security Officer (CISO) • Union Bank

  3. CORPORATE OVERVIEW AmerisourceBergen Corporation is one of the world's largest pharmaceutical services companies serving global markets with a focus on the pharmaceutical supply chain. The Company provides drug distribution and related services designed to reduce costs and improve patient outcomes. In the US, we handle about 20% of all of the pharmaceuticals sold and distributed throughout the country. Enterprise IT Services governs IT strategy, portfolio, resources, processes with focus on ITIL principles Distinct accountability for tool administration, governance, process management from PMO/Project Management for tighter controls/audit AmerisourceBergen CorporationDan Herbert, Director, Governance and Tools Administration

  4. AmerisourceBergen CorporationDan Herbert, Director, Governance and Tools Administration CA TECHNOLOGIES SOLUTIONS CA Clarity PPM, SAP SED (CA APM), and others • Business Value (specific to Clarity PPM) • Purchased Clarity, and other tools, as part of SAP Implementation • Financial Management (labor capitalization, project costing, service costing) • Resource Management • Release Management / Change Control • Portfolio Management • Clarity is the source of data, exports to other tools for analysis/presentation

  5. AutoTrader GroupMark Satterfield, VP, Delivery Operations, Risk and Security CORPORATE OVERVIEWAutoTrader Group is America’s largest digital marketplace providing marketing and software solutions to consumers and dealers throughout the U.S. BUSINESS STRATEGY • Our mission is to dramatically improve the way people buy and sell new and used cars. • Through our AutoTrader.com and KBB.com websites we provide car shoppers with free, convenient access to easily searchable car listings, rich descriptive content, proprietary pricing and valuation data, and innovative vehicle comparison tools bringing transparency to the buying process. • Our software businesses (vAuto, VinSolutions and HomeNet) are changing the way dealers use the power of market data, analytics and the internet to enhance inventory management, achieve greater price clarity, advertise vehicles to in-market car shoppers, manage customer relationships throughout their lifecycle and establish and maintain their own websites.

  6. AutoTrader GroupMark Satterfield, VP, Delivery Operations, Risk and Security CA TECHNOLOGIES SOLUTIONS CA Clarity PPM, Playbook and Agile CA LISA Service Virtualization (ITKO) • Business Value • “Cross Business Unit Program/Project Transparency” • “Accelerating Time to Market”

  7. DIRECTVSven Gerjets, SVP, Information Technology CORPORATE OVERVIEW • Number 1 pay-TV provider in the world • More than $29 billion annual revenue in 2012 • More than 37 million customers in U.S. and Latin America • More than 24, 000 employees in the U.S. and Latin America • Winner of 11 Emmy Awards for content and technology BUSINESS STRATEGY • Make DIRECTV the best video entertainment experience anytime and anywhere you want it in the United States and Latin America • Enhance the customer experience

  8. DIRECTVSven Gerjets, SVP, Information Technology CA TECHNOLOGIES SOLUTION CA LISA Service Virtualization (ITKO) • Business Value • Using Service Virtualization to support Test, Development & Training • Cost Savings: • Reduced Server footprint (OMS/SalesCRM Training: ~$4.5M) • Reduced Development and Data Management Effort • Improved Quality & Time to Market • Expanding Test Coverage (ex: Credit Scoring , Operational/Reliability Testing) • Remove dependencies that hold-up development & testing (simulating external business partners)

  9. Union BankGary V. Lorenz, SVP, Chief Information Security Officer (CISO) CORPORATE OVERVIEW • Financial Services company assets of $105.9 billion as of 12/31/13. • Full-service commercial bank providing an array of financial services to individuals, small businesses, middle-market, and major corporations. • Over 400 branches in California, Washington and Oregon, Dallas, Houston, Atlanta, New York and Chicago, and 2 international offices. BUSINESS STRATEGY • A unique financial services organization committed to becoming a top 10 U.S. banking group and extending BTMU’s global reach. • We will achieve this through superior performance, and with stable, sustainable, and responsible banking practices.

  10. Union BankGary V. Lorenz, SVP, Chief Information Security Officer (CISO) CA TECHNOLOGIES SOLUTIONS CA IdentityMinder, CA GovernanceMinder, CA SiteMinder, CA SiteMinder Federation, CA Directory, CA ControlMinder, CA DataMinder, CA RiskMinder, CA AuthMinder • Business Value • Improved regulatory compliance and reduced security risk • Key technology principles of layered service architecture: scalability, flexibility, manageability and reliability • Reduced costs and improved user experience

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