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Supervising and Managing by Vit Troyan

Supervising and Managing by Vit Troyan. Supervisor works directly with “doers.” Manager works through supervisors or other managers. What does a supervisor do?. Makes sure the work gets done. How does a supervisor do it?. Plans work Allocates resources Makes decisions Provides direction

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Supervising and Managing by Vit Troyan

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  1. Supervising and ManagingbyVit Troyan • Supervisor works directly with “doers.” • Manager works through supervisors or other managers.

  2. What does a supervisor do? • Makes sure the work gets done.

  3. How does a supervisor do it? • Plans work • Allocates resources • Makes decisions • Provides direction • Measures and reports results

  4. Plans Work • What needs to be done? • What are the priorities? • Who will do the work? • When will it be done?

  5. Types of Plans • Daily • Weekly • Monthly • Quarterly • Fiscal Year (Budget) • Strategic (Long-Range)

  6. Other Plans • Special • Emergency • Staffing

  7. Planning vs. Reacting • Who controls your life? • Setting goals with your boss. • Whose pothole is more important?

  8. Allocates Resources • Bullfighting without a cape • People • Equipment • Materials and supplies • Which fire will you fight today? • Which resource is critical?

  9. Makes Decisions • Gather info • Talk with your team • Decide • Inform • Do it • Or, just sit there

  10. The Indecisive Boss • Recommend • Allow time to ponder • Follow-up (nag) • What’s your tolerance for risk? • Permission vs. forgiveness • No decision is a decision

  11. Provides Direction • Don’t be the indecisive boss • 90% of decisions don’t matter • What? Why? Who? When? • Simple directions, repeated as necessary • Feedback • Follow-up

  12. Measures Results • How well are you doing? • How do you know? • Not just for “bean counters” • Ex: Street inspection • Perception vs. reality

  13. Report Results • To boss • To team • To world

  14. Attitude • Handling success • Handling failure • Handling the ridiculous

  15. How Can I Do Better? • Simplify • Rearrange • Combine • Eliminate

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