Getting to know the new DallasCatholic Emails

1. Getting to know the new DallasCatholic.org Emails Catholic Diocese of Dallas Office of Communications

2. DallasCatholic.org emails? • Each employee of the diocese will be receiving a new @dallascatholic.org email - all paid diocesan employees will have an email from the diocese • These emails will be the primary channel of communicationsbetween Bishop Farrell and the Pastoral Center staff and the parish and school employees

3. What communication challenges have we faced at the diocese? • When each pastoral center department sent emails to their own mailing lists, parish priests and staff received too many emailsfrom Pastoral Center • Bishop Farrell had no way to broadcast important information to all employees of the diocese • People had difficulty finding parish staff who had transferredfrom one parish to another • Some parish staff were were not forwarding PC News to ministry staff, important messages from diocese

4. How does the new system solve these problems? • Communications from the Pastoral Center are sentonly once a week containing bulletins from all departments • Bishop Farrell now has a way to send an email blast to every employee in the diocese when he needs to do so • Email stays with the employee, no matter where he or she works in the diocese • Each employee is sent their own correspondence, removing the work for staff of forwarding the emails to them

5. What kind of emails can I expect to receive? • Pastoral Center News – Bulletins and announcements from all departments in the diocese (Every Thursday afternoon) • Notes from the Bishop – If Bishop Farrell needs to send out timely news to all employees of the diocese (As needed)

6. How will employees receive their emails? • Log in directly – Log in via Network Solutions website • Forward to alternate address – Forward emails to work or personal email account We HIGHLY ENCOURAGE employees to forward their dallascatholic.org emails to an address that they use frequently, such as their work or personal email

7. What is the process for launching these new emails? • Each business manager will been given a hard copy list of all of the emails for their parish or school • It is the responsibility of each parish business manager to distribute the information about these new emails to all employees • Soft copies of the instructions can be found at www.cathdal.org/newemail

8. Please help us help you … This system only works if we all do our part!

9. How will new employees be notified of their new email? We need your input on this decision! Option #1 – Email to Business Manager via custom email address [parishcode].bmgr@dallascatholic.org • Email sent to business manager email address for parish, who will forward the user name, password, and instructions to the employee’s primary email address • Business manager would be in charge of making sure that new business manager had access to this custom email Option #2 – Instruction letter mailed directly to employee

10. When can employees expect to receive their @dallascatholic.org email account? • Emails will be created once a month from payroll records for new employees • Employees will be given a letter about their diocesan email with their new hire packet • They should receive their new email within approximately 30 days of their hire date

11. What happens when an employee transfers within the diocese? • The employee would be in charge of making sure that the email forwarded to the correct email address • For example, if the employee originally forwarded the email to his personal gmail account, there would be no need to change the forwarder • However, if the employee forwarded this email to their work email (i.e. secretary@allsaintsdallas.org), they would be responsible for making sure that the email was forwarded correctly. • Transfers of day care employee emails will be dealt with on a case-by-case basis

12. How to change the password and forward your new @dallascatholic.org email Catholic Diocese of Dallas Office of Communications

13. Step 1: Connect to the internet • Connect to the internet and open your browser (i.e. Internet Explorer) • Type in the login address:mail.dallascatholic.org • This will take you to the Network Solutions page and the email login for dallascatholic.org

14. Step 2: Log in to email account • Type in your name and temporary password • Click the green “Login” button • The screen will open up to Network Solutions Webmail

15. Step 3: Change your password • On the left side of the screen click on “Configuration”

16. Step 3: Change your Password (cont’d) • On Option screen, click on “Password”

17. Step 3: Change your Password (cont’d) • Your password must be between 3-16 characters, have one number, and one special character • Type in new password • Re-enter new password • Click on “Save”

18. I need to reset my password, is this something I can do on my own? • No, you will need to contact the Pastoral Center to reset your password. • It can take up to four (4) hours for the password to be reset.

19. Step 4: Forward your email to an alternate address • Log on to your Network Solutions account • On the left side of the screen, click on “Configuration” • Select “Forward my mail”

20. Step 4: Forward your email to an alternate address (Cont’d) • Type your personal address in the field provided • Select box for forwarding email • Enable forwarder • Select Save

21. Step 5: Send a test message to yourself When you are finished setting up your account ... SEND A TEST MESSAGE TO YOURSELF! to ensure that your emails are forwarding correctly to your alternate email address

22. Thank you! Catholic Diocese of Dallas Office of Communications

23. Questions or help about setup? Should you have any questions or need assistance, please contact: Dora Lopez 214-379-2800 dlopez@cathdal.org Maria Carrillo 214-379-2876 mcarrillo@cathdal.org