People Capability Strategy Stream
In October 2013, a collaborative meeting in Montreal focused on creating standards for human factors (HF) within the Aerospace and Defense (AS&D) industry. Key participants included experts from Moog Aircraft Group, Boeing Company, and Astrium, who aimed to enhance product and service quality through improved guidance on HF. The discussions led to the development of procedures for the PCAP Team, industry-wide application guidelines for bodies of knowledge (BoKs), and strategies for promoting HF programs linked to error management and performance measurement across the AS&D supply chain.
People Capability Strategy Stream
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Presentation Transcript
October 2013 - Montreal October 11 , 2013 People Capability Strategy Stream Jesse Mangual, PhD Moog Aircraft Group
Michael Swenson Boeing Co. (AAQG) • Andreas Jain Astrium (EAQG) • Randy Farbowich Gothier Aircraft (EAQG)
Develop a new standard for the development of BoK’s. • Generate a procedure for how the PCAP Team will operate. • Generate a guide document to provide suggested uses of the BoK’s by our Industry. • Develop an MOU to be used with BoK developers.
Quality Roles in Industry • Quality Engineer • Manufacturing • Design • Planning • Program • Materials & Process (Quality Labs) • Software • MRO • Tooling 2. Quality Auditor • QMS • Internal Audits • Operator (Manufacturing Self-Verification)
Quality Roles in Industry • Quality Manager • Supplier Quality Engineer/Professional • Field Engineers • Supplier Development • Quality Technician/Inspector • M&P Quality Technician • Calibration/Metrology Technician
To improve product and service quality within the AS&D Industry by providing guidance material that addresses Human Factors. Ideas on How to Proceed Future State Current State ASD Supply Chain has an effective HF program SCMH contains guidance material that defines a HF approach. Promote Human Factors programs with an Error Management System and “Just” Culture Standardised defect codes for Human Factors, for future inclusion in AS/EN9131 A measurement system exists for HF linked to IAQG 5 year vision • Good examples of strategies and deployment exist within member companies. • Sporadic deployment within the ASD supply chain • No method to measure effectiveness • Increasing demand for guidance • To gain approval from the SWG on proposed scope - Complete • Compile an std list of defect codes - Complete • Review and analyse HF programs in Member companies - Complete • Issue a ‘White Paper’ as a guidance document to the supply chain – In Progress • Alternating the weekly teleconferences between Human Factors and Competency Management - Ongoing
Human Factors in New Manufacturing July 2013
