1 / 11

Guidance and counselling of immigrants – Advice centre and websites in City of Helsinki

Guidance and counselling of immigrants – Advice centre and websites in City of Helsinki. 19.4.2013 Networking experiences in response to legal immigrants’ global needs Eija Kyllönen-Saarnio Editor-in-Chief, City of Helsinki, Finland. Guidance and counselling of immigrants in City of Helsinki.

davis
Télécharger la présentation

Guidance and counselling of immigrants – Advice centre and websites in City of Helsinki

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Guidance and counselling of immigrants – Advice centre and websites in City of Helsinki 19.4.2013 Networking experiences in response to legal immigrants’ global needs Eija Kyllönen-Saarnio Editor-in-Chief, City of Helsinki, Finland

  2. Guidance and counselling of immigrants in City of Helsinki • Commucations Office, Information and Multilingual Communication –unit • Advice centre Virka Info • Webservices Infobank.fi and Finnishcourses.fi

  3. Advice centre Virka Info • For all residents of Helsinki • In 11 languages • Monday to Saturday • Face-to-face • Phone • E-mail • Coming: Online (chat) • In 2012, 160 000 clients, 4000 cases were related to immigration • Co-operation contracts

  4. Webservices: Infobank.fi and Finnishcourses.fi • Infobank.fi • 15 languages, most used Finnish, English, Russian, Arabic • 800 000 visits in 2012 • About 45 % of users are not in Finland • Most popular subjects: Finnish language, accomodation, starting business

  5. Webservices: Infobank.fi • Same content in all languages • Main content • Welcome to Finland • Permits • Accomodation • Finnish language • Employment • Education • Health • Social services • Crises • Culture and Leasure • NGOs

  6. Webservices: Finnishcourses.fi • Gathers information on Finnish and Swedish language courses for adults in the Helsinki Region • In 3 languages: Finnish, English, Russian • Same content in all languages • Opened in March 2012 • 600 courses in the first year

  7. Beta.infopankki.fi • A new website with new content and content structure • Themes • Moving to Finland • Living in Finland • Information on Finland • Local Information

  8. Funding of the webservices • Five-year cooperation agreement (2009-2013) between the government and the municipalities. • Government funding partners • The Ministry of the Interior • the Ministry of Employment and the Economy • the Ministry of Education and Culture • the Social Insurance Institution of Finland • the Ministry of Finance • The municipal sections are the responsibility of the respective member municipalities. • The Finnishcourses.fi has received co-funding of the European Social Fund.

  9. Contact www.infopankki.fi www.finnishcourses.fi beta.infopankki.fi Editor-in-Chief Eija Kyllönen-Saarnio eija.kyllonen-saarnio@hel.fi +358 9 310 73367 City of Helsinki Infopankki P.O. BOX 1 00099 City of Helsinki Finland

More Related