STRESS MANAGEMENT Submitted By:

STRESS MANAGEMENT Submitted By: Mrs. Ritu Bahri Asst. Prof. In Commerce Hans Raj Mahila Maha Vidyalaya, Jalandhar

INTRODUCTION LEVELS OF STRESS SOURCES OF STRESS CONSEQUENCES OF STRESS STRESS MANAGEMENT TECHNIQUES CONCLUSION & BIBLIOGRAPHY CONTENTS

“The only person without stress is a dead person” Hans Selye (Father Of Stress Research)

Stress is our body’s physical, mental and chemical reactions to circumstances that frighten, endanger or irritate us. If handled poorly, it becomes an enemy, if controlled properly it is a friend that strengthens us for the next encounter.

“ It is often termed as twentieth century syndrome , born out of man’s race towards modern progress and its ensuring complexities.” Benjamin Franklin

LEVELS OF STRESS: Generally stress is viewed as something bad , having negative consequences. However it is not always bad, it is only level of stress which produces positive or negative consequences. So stress can be categorised as: EUSTRESS-It is healthy, positive and developmental response and leads to better ways of doing things.

DISTRESS-It is negative stress response and will increase the errors, bad decision making and leads to many health related problems. Levels of stress contd…

CONSEQUENCES OF STRESS: FOR THE INDIVIDUAL FOR THE FAMILY FOR THE ORGANISATION

Excessive worry, irritability, anger as well as inability to concentrate or sleep. An individual may have feeling of sadness, hopelessness, loss of interest in activities i.e. known as depression. Extreme level of stress may be accompanied by anger, irritability, boredom. The psychological problems from stress may lead to poor job performance, job dissatisfaction ,inability to take decisions. Many other related problems can be under eating or over eating ,drug abuse, absenteeism and labour turnover , lower self esteem. FOR INDIVIDUAL

Distress which is handled by individuals in dysfunctional ways such as resorting to drinking will off course have negative consequences for the family life. In case of dual career families a lot of commitments are demanded from their jobs as well as families, sometimes it becomes difficult to manage family as well as career. FOR FAMILY

Stress in employees have direct impact on the performance and efficiency of organisations and can create problems like increased alienation of workers from job,loss of customers ,destructive and aggressive behaviour In case of employees who play critical jobs and are responsible for public safety, high level of stress can be detrimental to the interest of general public.e.g stress experienced by pilot, train driver etc. FOR ORGANISATIONS

STRESS MANAGEMENT

SOCIAL SUPPORT NETWORK Everyone should have people to turn to, talk to and rely upon. • ASSERTIVENESS : NOT TO SAY “YES” WHEN YOU WANT TO SAY “NO”. • READJUSTMENT OF LIFE GOALS :Everyone must adjust his goals according to his abilities and resources.

RELAXATION TECHNIQUES :- YOGA BIOFEEDBACK MEDIATION HYPNOSIS

TIME MANAGEMENT: Many people are very poor in managing their schedules which can lead to - SKIPPED SCHEDULE FEELING OF WORK OVERLOAD TENSION

Proper setting of goals can reduce stress as well as provide motivation. Effective communication can reduce uncertainty created by role ambiguity and role conflict. Jobs should be redesigned in such a way that reduce monotony, work overload, role ambiguity. ORGANISATIONAL COPING APPROACHES

Participative decision making should be used to reduce level of stress. Teamwork should be developed in such a way that everyone is mutually supportive

So stress management is very essential for an individual ,one should understand try to understand and adjust with conflicting situations at work or at home as it is well said “Stress is not necessarily something bad –it all depends on how you take it.” CONCLUSION

Aswathappa, K, “Organisational Behaviour, Text, Cases and games”, Himalaya Publisher, New Delhi. Prasad L.M. “Organisational Behaviour” Sultan Chand & Sons, Educational Publishers, New Delhi. Robbins, Stephen P; Judge, Timothy A; Sanghi, Seema, “Organisational Behaviour” Pearson Education New Delhi Singh B. P, ChhabraT.N.Organisational Theory and Behaviour, DhanpatRai & Co. (P) Ltd. , New Delhi. BIBLIOGRAPHY

STRESS MANAGEMENT Submitted By: