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Communication

Communication. What is Communication?. Communication- is the process of sharing information, thoughts, or feelings. To be an effective communicator one must master the skills of using “I” messages,active listening, assertiveness, and using appropriate body language. What are “I” messages?.

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Communication

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  1. Communication

  2. What is Communication? • Communication- is the process of sharing information, thoughts, or feelings. • To be an effective communicator one must master the skills of using “I” messages,active listening, assertiveness, and using appropriate body language.

  3. What are “I” messages? • “I” message expresses your feelings, but does not blame or judge the other person. • Using an “I” message helps open the lines of communication

  4. Active Listening • Active Listening-is focusing your full attention on what the other person is saying and letting that person know you understand and care. • Read the examples on page 137 on how to become an active listener.

  5. Assertiveness • People express their opinions and feelings in three ways: • 1-Passive- holding back and going along with what is being said. Lack of respect for yourself. • 2-Aggressive-communicating in a way that is threatening or disrespectfully. Lack of respect for others. • 3-Assertive-standing up for yourself in way that doesn’t threaten the other person. Respect for both yourself and others. • Go to PHSchool.com Code: ctd-2061

  6. Body Language and Eye Contact • Body language=silent messages • Eye Contact in America is a huge way to communicate. • Body Language activity

  7. Compromise • When should compromise be used? • Compromise= give and take • Compromising helps strengthen a relationship. • When should compromise not be used?

  8. Resolving Conflicts • How do you resolve conflicts with friends, mom and dad, siblings, and other people? • When resolving conflicts people need to talk openly, honestly, and lovingly. • The goal is to learn from one another. • Express your emotions in a healthy way that is not threatening to the other person. • Making Decisions

  9. When Conflict Can’t Be Resolved • When conflict can’t be resolved between friends where can people turn to? • When conflict can’t be resolved between family where can the family turn to? • Family Agencies • Family Therapy • Support Groups

  10. Win-Win Negotiation • Six Steps • Describe the problem • See the other point of view • Involve the other person • Share and Discuss • Invent Solutions • Agree on a solution Go to phschool.com Code: ctk-9999

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