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Service Assessments PowerPoint Presentation
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Service Assessments

Service Assessments

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Service Assessments

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  1. Service Assessments Assessing Michigan Alliance Initial & Ongoing Services to Families of Children with Disabilities

  2. Michigan Alliance Design • From Michigan Alliance Getting Started as a Regional Parent Mentor Booklet: The idea behind the design of the Michigan Alliance is that parents need information and support in order to support their children in their education. Better informed and more involved parents result in greater success for kids.

  3. Michigan Alliance: A Regional Site Model • Michigan Alliance is based on the idea that to successfully support parents of children with disabilities, we need you and other Regional Parent Mentors working in the community. You know your community. You know who can get things done and what organizations can help. You know who to go to for a particular problem. If you don’t know now, you will know soon. You are a critical link in our project. From Michigan Alliance Getting Started as a Regional Parent Mentor Booklet

  4. Services to Parents • Outreach • Information & Referrals • Learning Opportunities • Mentoring • 1 to 1 Mentoring • EMentoring • Group Mentoring • Team Mentoring • Advocacy Referrals

  5. Constant Evaluation • Are the Services We Provide Effective? • Is The Michigan Alliance Regional Site Design Effective? • Are Parents Better Informed & More Involved After Receiving Our Services? • Is There Greater Success for Their Children With Improved Outcomes?

  6. How Do or Will We Know The Michigan Alliance Design & Services Are Effective? • We can assess the Design and Services of Michigan Alliance by using the Service Assessment Form designed by Wayne State University • This is the only Assessment that looks at more than just a snapshot of our Services • Many other Reports track numbers and demographic data [with the exception of the evaluations of Learning Opportunities & phone surveys for the TA Alliance Reports – these however are still snapshots]

  7. How Do or Will We Know The Michigan Alliance Design & Services Are Effective? • With the Service Assessment, we can assess and track over time: • The Initial Service of Information & Referral received by the Parent • The Parent’s Perspective of Our Initial Service and Their Role and Involvement as a Parent • Subsequent Services (I & R, Support, Education, Mentoring, Advocacy Referrals, etc.) • The Parent’s Perspective of Our Subsequent & Ongoing Services and Their Role and Involvement as a Parent and How These Have Changed

  8. When To Do A Service Assessment? • After an Initial Service Contact with a Parent • After each Subsequent Contact with a Parent If Possible • Or Once a Month

  9. Service Assessment Form • Paper Format • Faxed, Emailed or Mailed to the Data Manager • Members Only Format • The Service Assessment is found on the Service Form (Button appears on Lower Right after the Service Form is saved) • The Service Assessment should be completed when the Service is provided

  10. Service Assessment Form 1. Consent for WSU Survey – Page 1 If after reading the consent paragraph, the parent agrees to complete the survey, CHECK AND DATE THE WSU SURVEY TAB (LAST TAB) ON THE PERSON FORM IN MEMBERS ONLY! Please Date and put your name in Staff space.

  11. Service Assessment Form cont. 2. Demographic Data – Page 1 • County & School District • I.D. # is the I.D. Number of the Parent or Child in Members Only. Either Parent’s Name or I.D. # should be on the form in order to evaluate Parent’s involvement and satisfaction of our Services over time (if they agree to do the WSU Survey). • 3. Method & Length of Contact • 4. Who (Parent, etc) • 5. Child’s DOB • 6. Ethnicity • 7. Parent’s Disability • 8. Disability of Child/Youth (This can be multiple disabilities.) Remember in the Child’s Person Form in Members Only, you choose the SE Eligibility or most involved disability. • 9. Type of MDE program

  12. Service Assessment Form cont. 3. Involvement in SE for Your Child – Page 2 Part III. • Note: • There are 3 Levels for each Low, Medium, and High Involvement for a total of 9 Levels. • There are Note boxes for each question • The last question’s answer could be Boy/Girl Scouts, church, etc.

  13. Service Assessment Form cont. • Michigan Alliance Services – Page 2 Part IV & V Part IV: Current Level of Need for Michigan Alliance Services - rating on a scale of 9 from Low to High need for all Services Part V: Type of Information & Referral Service(s) Provided • Sections V, VI, VII can be Completed after Services Provided • Note: Mini Folder as I & R is a mini folder sent/given to parent and did not involve a Mini Session using a Mini Folder with a Parent or Group of Parents (= Mentoring)

  14. Service Assessment Form cont. • 5. Michigan Alliance Services – Page 2 Part VI & VII • Part VI. Type of Mentoring if provided (Can be filled out after Services provided. • Note: Mini Folder as Mentoring is a Mini Session involving a Mini Folder with a Parent or Group of Parents • Part VII. Type of Training Provided • Note: Can be found on Registration Tab on Parent’s Person Form

  15. Service Assessment in Members Only • Found on Service Form • Same Format as Paper Form • Service Assessment Button Appears after Service Form is saved (Save button upper left) • Click on Service Assessment Button (lower right) to open new window Service Assessment Button

  16. Service Assessment in Members Only cont. • 1. Consent for WSU Survey – Page 1 • Read paragraph to the Parent • If Client does not want to participate in evaluations, do not go beyond Page 1 • Note: If consumer agrees to participate, please check and date “WSU Survey” Tab (last tab) on Parent’s Person Form. • Note: Demographic Data has already been entered in Members Only Click on desired Page of Service Assessment

  17. Service Assessment in Members Only cont. • 2. Parental Involvement – Page 2 on MO Service Assessment • Part 1 – Top of Page • Parent’s Involvement in Special Education for their child • Note: • There are 3 Levels for each Low, Medium, and High Involvement for a total of 9 Levels. • There are Note boxes for each question • The last question’s answer could be Boy/Girl Scouts, church, etc. • Part 2 – Bottom of Page • Current Level of Need for Michigan Alliance Services - rating on a scale of 9 from Low to High need

  18. Service Assessment in Members Only cont. • 3. Michigan Alliance Services – Page 3 on MO Service Assessment • Section 1: Type of Information & Referral Service(s) Provided • All Sections of Page 3 Can be Completed after Services are Provided • Note: Mini Folder as I & R is a mini folder sent/given to parent and did not involve a Mini Session using a Mini Folder with a Parent or Group of Parents (= Mentoring)

  19. Service Assessment in Members Only cont. • 4. Michigan Alliance Services – Page 3 on MO Service Assessment • Section 2: Type of Mentoring if provided (Can be filled out after Services provided. • Note: Mini Folder as Mentoring is a Mini Session involving a Mini Folder with a Parent or Group of Parents • Section 3: Type of Training Provided • Note: Can be found on Registration Tab on Parent’s Person Form

  20. Service Assessment in Members Only cont. • DON”T FORGET TO SAVE the Service Assessment by clicking on Save button in upper left corner • Close the Service Assessment by clicking on “x” in upper right hand corner. If you do not see the “x” move the window to the left until it appears. Close Save Button

  21. Service Assessment in Members Only cont. • Note: You can complete a paper form and transfer it to the Members Only Service Assessment • If you do this, do not fax or mail the paper form in • You may keep the paper form for your records if you would like

  22. Data From Service Assessments • Sent to Wayne State University Center for Urban Studies Monthly • Evaluates effectiveness of our services over time • Evaluates effectiveness of The Michigan Alliance Regional Site Design • Evaluates a Parent’s Perspective of our Services & Their Role and Their Involvement

  23. Compliance with Title IX What Title IX is: Title IX of the Education Amendments of 1972 is the landmark federal law that bans sex discrimination in schools, whether it is in curricular, extra-curricular or athletic activities. Title IX states: “No person in the U.S. shall, on the basis of sex be excluded from participation in, or denied the benefits of, or be subject to discrimination under any educational program or activity receiving federal aid.” The Michigan Department of Education (MDE) is in compliance with Title IX of the Education Amendments of 1972, as amended, 20 U.S.C. 1681 et esq. (Title IX), and its implementing regulation, at 34 C.F.R. Part 106, which prohibits discrimination based on sex. The MDE, as a recipient of federal financial assistance from the United States Department of Education (ED), is subject to the provisions of Title IX. MDE does not discriminate based on gender in employment or in any educational program or activity that it operates. The designated individual at the Michigan Department of Education for inquiries and complaints regarding Title IX is: Ms. Roberta E. Stanley Director, Office of Administrative Law and Federal Relations Michigan Department of Education Hannah Building 608 W. Allegan P.O. Box 30008 Lansing, Michigan 48909 Phone: (517) 335-0436 E-Mail: stanleyr@michigan.gov

  24. State Board of Education Members John C. Austin President Casandra E. Ulbrich Vice President Nancy Danhof Secretary Marianne Yared McGuire Treasurer Kathleen N. Straus Board Member Daniel Varner Board Member Eileen Weiser Board Member Dr. Richard Zeile NASBE Delegate Ex-Officio The Honorable Rick Snyder Governor Michael P. Flanagan Superintendent of Public Instruction This presentation is made possible through an Individuals with Disabilities Education Act (IDEA) Mandated Activities Project awarded by the Michigan Department of Education. The Michigan Department of Education complies with all federal laws and regulations prohibiting discrimination and with all requirements and regulations of the U.S. Department of Education.