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our communication words how we say these words our tone pitch volume etc non verbal communication n.
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OUR COMMUNICATION : - Words -How we say these words (our tone, pitch, volume, etc.) -Non-verbal communication PowerPoint Presentation
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OUR COMMUNICATION : - Words -How we say these words (our tone, pitch, volume, etc.) -Non-verbal communication

OUR COMMUNICATION : - Words -How we say these words (our tone, pitch, volume, etc.) -Non-verbal communication

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OUR COMMUNICATION : - Words -How we say these words (our tone, pitch, volume, etc.) -Non-verbal communication

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  1. OUR COMMUNICATION :-Words -How we say these words (our tone, pitch, volume, etc.) -Non-verbal communication

  2. Less than 10 percent of interpersonal communication involves words. Different studies have identified a wide variety of types of nonverbal communication

  3. BASIC TYPES OF NONVERBAL COMMUNICATION • Kinesics - body position & motion • Paralinguistics- how we speak • Proxemics - use of space • Haptics – touch • Chronemics - time • Physical appearance • Artifacts - personal objects

  4. Kinesics • Best-known type of nonverbal communication is kinesics • Kinesics is also known asbody language

  5. Paralinguistics Refers to vocal communication that is separate from actual language. This includes factors such as: • Rate-speed • Pitch • Volume • Vocal Fillers • Quality

  6. Proxemics

  7. Haptics

  8. Chronemics

  9. Appearance • Clothing • Uniforms • Occupational dress • Leisure clothes • Costumes • Color

  10. Occulesics -Eye Behavior

  11. Olfactics

  12. Some nonverbal behavior "categories" relevant to negotiation • Chronemics (time) • Proxemics (space and distance) • Kinesics (body) • Facial and eye expression • Physical appearance and dress • Paralanguage • Social/cultural rituals, manners, and conventions

  13. Gestures And Mimics -Send visual signals -Give information about our thougts and feelings

  14. Gestures Use of head, hands, arms, feet and body

  15. Mimics Use of face muscles

  16. Essential Gestures and Mimics Our movements that support and concretize our thougts and feelings A.Expression Gestures B. Social Gestures and Mimics C.Mimic Gestures

  17. A.Expression Gestures • Happiness • Disgust • Fear • Anger • Sadness • Surprise

  18. Happiness

  19. Disgust

  20. Fear

  21. Anger

  22. Surprise

  23. Sadness

  24. B. Social Gestures and Mimics We play our social roles under masks

  25. Mimic Gestures • Theatrical gestures • Imitation gestures • Schematic gestures • Technical gestures

  26. Secondary Gestures and Mimics They are about natural needs of the body

  27. Body Scan • 1.Facial Expressions • 2.Head • 3.Body • 4.Hands and fingers • 5.Handshaking • 6.Walking • 7.Sitting styles

  28. Facial Expressions

  29. The Gaze

  30. Eye Rolling

  31. Negotiation Implications Eye communication provides to ; • Monitor feedback • Maintain interest and attention • Regulate the conversation • Signal the nature of the relationship • Compensate for physical distance

  32. Reducing unnecessary talking time • Increasing participation   • Confidence building • Reducing fear of silence • Clear instructions • Improving listening • Avoiding misunderstandings

  33. Much more -Favorable -Confident -Credible -Qualified -Honest

  34. And less -Formal -Nervous

  35. Broken eye contact

  36. Looking past you

  37. Piercing eye contact

  38. Steady eye contact

  39. Smiling

  40. Head

  41. Head turned slightly

  42. Tilted head

  43. Nodding

  44. Head Shaking

  45. Scratching the head

  46. Body

  47. Negotiation Implications

  48. HANDS and FINGERS most sensitive and effective organs to express oneself

  49. A child has 6000 nerve cell ending in each square centimeters of his finger.

  50. Sometimes one can understand the whole thing that other party tries to tell with a single hand gesture.