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Managing Digital Records: Innovations for Efficiency in Australian Public Service

Learn about cutting-edge strategies for records creation, capture, and management in Australian government agencies. Explore key practices, implementation insights, and lessons learned to streamline operations and ensure compliance.

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Managing Digital Records: Innovations for Efficiency in Australian Public Service

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  1. Taming the wild frontier Australian Innovations in Digital Records Creation and Capture Colleen McEwen National Archives of Australia

  2. Reducing Red Tape in the Australian Public Service

  3. Archives Responses • New Appraisal Approach • New Normal Administrative Practice advice • Check-up

  4. Check-up – Strategy questions • Information Management Framework • Information Architecture • Records Management Strategy • Policies • Procedures • Compliance • Training • Business continuity • Outsourcing

  5. Check-up Practice – RM Practice Questions • Creation • Capture • Description • Retention & Destruction • Access • Storage • Preservation • Security

  6. NAA EDRMS Implementation • Archives an early implementation • Capture unstructured admin records • Paper scanned • Small paper registry – National Security Records • Records are classified at file level • Decentralised system

  7. Lessons Learnt • Develop procedures which integrate with work practices • Manage the use of alternate storage areas • Implement long term change management strategies • Develop good support structures

  8. Key message for creation and capture • Understand your legislative and business requirements • Use work process analysis • Integrate records management into systems • Make sure records are ‘fit for purpose’ • Manage creation and capture according to the level of business risk

  9. Key message for creation and capture • Build an information management framework supporting both structured and unstructured records • Design and review systems with records management capabilities • Train and support staff

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