Enterprise Portal Brad Arsenault Wade Bordian
Overview • Enterprise System • Definition • Purpose • Functions • Target Consumers • Vendors • Costs of Implementing • Considerations • Case study • Future Trends • Conclusion • Bibliography Enterprise Portal
Enterprise System • Is integrated software which applies to the entire organization • Variety of software and vendors Enterprise Portal
Definition • Enterprise Portal • “Web software infrastructure providing access to, and interaction with, relevant information assets, knowledge assets and human assets, by select targeted audiences, delivered in a highly personalized manner.”(Gootzit, pg2) Enterprise Portal
Purpose • Enterprise portals were introduced as a better option versus intranet • Intranets would “silo” information making it difficult for users to find and use data • Enterprise portals make data from across the organization accessible in one location Enterprise Portal
Functions • Seamless application integration • B2E, B2B or B2C • Personalization • “push content” • Security • Scalability • Mobility • No local program needed Enterprise Portal
Target Consumers • Business users • Large Companies (1000>employees) • Companies with out dated intranet systems Enterprise Portal
Vendors • Some common vendors include: • IBM WebSphere • Oracle WebCenter, IAS Portal • SAP NetWeaver • Microsoft Office Sharepoint Server Enterprise Portal
Costs • According to an IBM agent, a average implementation of WebSphere will cost between $50,000 and $70,000 • They will typically take 3-4 weeks from purchasing to implement the software Enterprise Portal
Considerations of Portal Implementation • Adoption: Simple to implement and use • Availability: Because they are located on the internet they are accessible remotely • Usability: Ease of use will help with customers, as well as training of employees • Operational Efficiencies: Reduces cycle time for employees Enterprise Portal
Considerations Continued • Automation: User has self service capabilities • Operating Costs: Maintenance will be required on the system leading to more expense • Collaboration: Increases efficiency, decreases travel costs Enterprise Portal
Case Study of Crowley Maritime Corporation • Marine, transportation, logistics services for business and government • Operate world wide • More than $1.5 billion in revenues • 5,000 employees, run 200 vessels • Established since 1892 Enterprise Portal
Why Implement? • Out dated green screen technology • Complicated, customized mainframe applications • Applications were hard to access • Wanted a competitive advantage • IT demands couldn’t be met with old system Enterprise Portal
Benefits of WebSphere • Reduces staffing • Increases customer satisfaction • Customer self-service • Eliminates third-party data transportation • Saves $500,000/year • Decreases training time from three weeks to less than one hour (customer support applications) • Increases agility, accuracy and efficiency Enterprise Portal
Issues • Is not an easy button • Requires patience and money to implement • Company takes a minor hit until the users are comfortable with the system Enterprise Portal
Common Public Web Portals • iGoogle • Yahoo • MSN • AOL • Excite • Netvibes Enterprise Portal
A look into the future • Widgets • Dashboards • Increase mobility • Mashups Enterprise Portal
Bibliography • David Gootzit: Key issues in enterprise portals, 2009 URL: http://www.gartner.com/it/content/787300/787313/key_issues_in_enterprise_portals.pdf • http://www-01.ibm.com/software/success/cssdb.nsf/lateststoriesVW?OpenView&Count=10&RestrictToCategory=wsportal • http://www.loria.fr/~szathmar/pmwiki/uploads/Acad/etp11.pdf • http://www.cio.com/article/30580/Top_10_Considerations_for_Enterprise_Portal_ROI • http://arxiv.org/ftp/cs/papers/0607/0607125.pdf • http://learningsolutions.gpworldwide.com/lrnTechPortals.aspx • http://h20338.www2.hp.com/enterprise/cache/14027-0-0-225-121.html • http://www.gartner.com/it/content/787300/787313/key_issues_in_enterprise_portals.pdf • http://www.amazon.com/Enterprise-Portals-Berthold-Kastel/dp/0974180807 • http://www.oracle.com/us/corporate/analystreports/infrastructure/amr-generation-seven-portals-167008.pdf • http://www.scribd.com/doc/61341559/Enterprise-Portal-High-impact-Strategies-What-You-Need-to-Know-Definitions-Adoptions-Impact-Benefits-Maturity-Vendors • http://www.erpfacts.com/sap-enterprise-portal.htm • http://www.dkms.com/papers/eipbenefits.pdf • http://www.pfitz1000.com/Samples/TechMetrixEIPReport.pdf • http://www.information-management.com/issues/20010401/3158-1.html • http://it.toolbox.com/blogs/enterprise-design/enterprise-information-portal-10-design-principles-10749 • http://www.information-management.com/issues/20010901/3954-1.html?type=printer_friendly • http://planning.ucsc.edu/pac/MtgNotes/itc/attach/itc-03-04-23_Enterprise_Portal_8%5E8.pdf • http://www.cioupdate.com/trends/article.php/3405831/Planning-a-Successful-Enterprise-Portal-Implementation.htm • http://www.sap.com/netherlands/platform/netweaver/pdf/brochures/BWP_Portal_Infrastructure.pdf Enterprise Portal
