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Better together, Blue Coat and Packeteer

Better together, Blue Coat and Packeteer. Ville Saari Senior Support Engineer . About Blue Coat. Profitable, public company (NASDAQ: BCSI) Recently acquired Packeteer $445M combined revenues 1200+ employees worldwide World’s largest organizations use Blue Coat

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Better together, Blue Coat and Packeteer

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  1. Better together, Blue Coat and Packeteer Ville Saari Senior Support Engineer

  2. About Blue Coat • Profitable, public company (NASDAQ: BCSI) • Recently acquired Packeteer • $445M combined revenues • 1200+ employees worldwide • World’s largest organizations use Blue Coat • 93 of Fortune Global 100 enterprises • 8 of world’s largest 10 service providers • Industry-leading, customer-proven solutions • 15K customers worldwide • 100K appliances deployed across 50+ countries • #1 market share for WAN Optimization according to IDC & Infonetics • Leader in Gartner’s Secure Web Gateway MQ • Global 7x24 support in 9 countries

  3. Company History Focused on Web Acceleration Expanded in Control & Security Added QOS & Application Visibility Founded in 1996 as CacheFlow In 2002, Changed Name to Blue Coat In 2008, Acquired Packeteer 1996 1998 2000 2002 2004 2006 2008 In 1999, CacheFlow had 3rd most successful IPO in Silicon Valley history Expanded in 2006 with MACH5 Technology Added WAN Optimization & Acceleration 3

  4. Blue Coat to Acquire Packeteer Blue Coat acquired Packeteer to Offer Complete Solution for WAN Optimization • Incorporate key Packeteer® technologies into the Blue Coat® ProxySG® family of appliances to provide increased application understanding and traffic prioritization capabilities • Provide additional functionality with the PacketShaper product • Extended leadership for Blue Coat in the WAN optimization market

  5. Leader Position in Two Gartner Magic Quadrants Secure Web Gateway, 2008 WAN Optimization Controller, 2007 “Blue Coat is the most mature vendor in this market… well-tested for scalability and performance … “Blue Coat has strong market understanding, demonstrated through its broad WOC range and feature set. This includes HTTPS acceleration, ECDN, a software client ("SoftWOC") and support for streaming media.” Source: Gartner Magic Quadrant for WAN Optimization Controllers, 2007

  6. The Connectivity Layer is Poor at Delivering Applications SaaS Enterprise Datacenter Consolidation Remote Offices Unified Communications WAN and Internet Video IP Telephony Messaging Mobile Users Web 2.0 & Mash-Ups • The connection network: • Doesn’t know what applications are running across it • Has limited knowledge of users and content • Can’t tell what is malicious and what isn’t • Can’t control mission critical applications A New Kind of Layer is Required…

  7. Application Delivery Network End Users Sees information Application Servers Sees Users, And information Application Delivery Network Sees & Controls EVERYTHING Application PerformanceMonitoring WAN Optimization Secure Web Gateway Connectivity Sees connections and packets

  8. Position Blue Coat Strategic Solution Blue Coat Application Delivery Networks Visibility Acceleration Security Discover Applications Assess & Monitor Performance Troubleshoot & Report WAN Optimization Web Cache & Acceleration Traffic Control Web Content & URL Filtering Malware Protection Real-Time Cloud Protection Service Best in World Classification Magic Quadrant Leader Magic Quadrant Leader

  9. Visibility: How Blue Coat Helps SAP Response Times Spiking Cause: Spike in connection hitting server. Most connections ignored Total Delay SAP Order Entry: 1220 ms Network Delay: 340 ms Server Delay: 880 ms • Classify – See what is on network • Utilization by application • Measure – End User Delay • Network-Server-Total • Troubleshoot – who, what, when • 120+ stats per class • Fix • QOS, Compression, Acceleration, Security

  10. What is Application Visibility? Identifies Applications for What They Really Are Recreational Streaming8% E-mail20% P2P12% InternetGaming5% FileTransfers9% Oracle7% Citrix5% Web Browsing28% 53% of bandwidth being used by recreational applications 14% of bandwidth is “business critical” TN32702% Other4%

  11. Classification • Maps traffic to its classification library • Automatically builds a list of the applications running on your network • 600+ Application classes • Sub-classify within complex apps / HTTP • Good, bad and malicious traffic • Current and next generation applications • Plug-In Architecture • Enables new application definitions without firmware upgrade

  12. Monitoring: Network Utilization • Average and peak • Network efficiency • Top Talkers/Listeners • Packets and packet sizes See up-to-the minute network utilization Understand cause and effect

  13. Application Response Times • How do specific applications perform? Start solving performance issues before users report them as problems See how applications actually perform

  14. Voice and Video Quality Metrics • Quality metrics for converged networks • Measure jitter, loss and delay for RTP traffic – voice and video • Track SLAs for Voice, Video and MPLS Services • Extends Application SLAs to voice traffic (Real Time Protocol) • Monitor call quality for IP Telephony and Video conferencing • Monitor performance of real time classes for MPLS WAN Service Rich performance, call data and quality ensures your network or your service provider meet or exceed service level objectives

  15. Monitoring: SLAs and Quality Metrics • Establish service level reporting to: • Set thresholds • Measure compliance • Proactively send alerts Graph % of transactions that meet service level objectives

  16. Application QoS and MPLS Working Together MPLSCore

  17. WAN Optimization Caching – Byte & Object Protocol Acceleration(TCP, CIFS/NFS, MAPI, HTTP, etc) Compression Basic QoS SSL Acceleration External Applications Video & Multi-Media Business Web Software as a Service (SaaS) Recreational Malicious Streaming Acceleration & CDN (Content Delivery Networking) External Web/SSL Advanced Web Policy Advanced Application ID Technology Real Time Applications Voice Video Conference Real-Time Transactions Thin Client & RT Virtual Application-Sub Classification Application Session QoS (ASQ) Accelerate Internal Bulk Applications Storage Consolidation File Access Email Intranet Backup & DR Image Distribution 15-40x improvement Up to 300x 5-25x speedup for asymmetric apps 60% reduction of jitter & latency

  18. Accelerate: WAN Optimization for All Apps Internal Bulk Applications External Applications ProxySG Real Time Applications PacketShaper See Accelerate Secure Storage Consolidation File Access Email Intranet Backup & Data Replication Image Distribution 15-40x improvement Up to 300x 5-25x speedup for asymmetric apps Video & Multi-Media Business Web Software as a Service (SaaS) Recreational (Contain) Malicious (Stop) 60% reduction of jitter & latency Voice Video Conference Real-Time Transactions Thin Client & RT Virtual 18

  19. Solving the Latency Problem Multiprotocol Accelerated Caching Hierarchy Bandwidth Management Protocol Optimization Object Caching Byte Caching Compression File Services (CIFS), Web (HTTP), Exchange (MAPI), Video/Streaming (RTSP, MMS), Secure Web (SSL) 19

  20. Fast Applications: ProxySG Acceleration MACH5: The Best, The Fastest Saves the Most Bandwidth & Latency

  21. Secure Web Gateway Protect Against Malware • Filter outgoing Web traffic in real time • Reduces exposure to malicious web content Guard Employee Productivity • Advanced URL filtering: Blue Coat & 3rd Parties • Block inappropriate content according to policy Prevent Information Leaks Validate Trust • Integrated data leakage protection with 3rd parties • Watch, alert & prevent exit of proprietary info • Identity based access policy: prevent unauthorized use • Support for eleven authentication protocols See Accelerate Secure

  22. Blue Coat Layered Defense

  23. WebPulse Ecosystem “Each user request updates the ecosystem for all customers” • Objectionable Content • Image Searches • Search Engine Caches • Translation Services • Proxy Avoidance • Phishing Detection WebPulse Real-time Rating Service 150M+ user requests per day WebFilter Master ProxyClient v5.3 • Blue Coat WebFilter on ProxySG includes: • 70+ categories, 50 languages, over 50M users • Analyzes content, form, link and origination URL • Heuristic analysis and binary scans • Web reputation rating for suspicious sites • Cross categorization for blended policy rules • Support for regional URL lists & custom URL db/categories • Allow/deny lists, plus custom overrides & exceptions • Header inspection/rewrites for safe search mode • Advise and coach users with custom alerts WebFilter ProxySG Enterprise Sites • WebPulse: • On/Off • Passive WebFilter ProxySG ISP Sites

  24. WebPulse Cloud Service WebPulse DBR Background Rating Process DRTR Dynamic Rating Service Rating Service WebPulse Requests WebFilter Master Deep content & threat analysis, plus human raters (mins – 1+ days) WebFilter 100ms median 7-9ms Requesting Devices • WebPulse Metrics: • 30B ratings per day average for WebFilter (devices + cloud) • 150+M requests/day to WebPulse, peaks near 180M/day • Client devices receive ~95% of ratings in 7-9ms • ProxySG has on-proxy database for immediate ratings (~95%) • ~5% of ProxySG web requests go to WebPulse (~3% in NA) • All unrated requests sent to DBR for background analysis • Every request gets threat detection analysis in background

  25. What About The Office of One? Aren’t We All Mobile Users? • Poor performance • Inconsistent performance • No control over user experience Desktop Client for Acceleration and Control

  26. WAN Optimization Anywhere Location Awareness Byte Caching Sophisticated custom compression based on observed network patterns Makes intelligent use of ProxySG appliances in the network New New • Provide Fast Access to Applications in the Datacenter Internet Corporate Network • Performance increase of up to 35x • Dramatically decrease bandwidth use TCP Optimization CIFS Optimization CIFS Object Caching Inline Compression

  27. Centrally Managed Web Remote Control • Internet • Real-TimeRating Engine • “Good” • Fast, On-Demand Categorization • “Ugly” • “Bad” • You Decide What is Good, Bad or Ugly With a Single Corporate Policy • Centralized Reporting of Activity • Prevents inappropriate Web surfing • Protects phishing from known and unknown sources • Protects against many forms of spyware • Real-time categorization of new web content

  28. Blue Coat ProxyClient™ Microsoft Word File size - 10 MB Microsoft PowerPoint File size - 1 MB No Client 2 min No Client 21 sec. 104 sec. With ProxyClient 20 sec. 1 min With ProxyClient 6 sec. 16 sec. 3 sec. 2 sec. File Open (cold) File Open File Open (warm) File Open File Open (warm) File Open (cold) • Software client that extends acceleration and web protection to remote client computers • Protects clients from malware and ensures corporate acceptable use policies • Improves performance of email, client-server applications and file services • Accelerates traffic between SG appliance and end user machine • Transparent to IPSec VPNs • No changes to end user experience  apps and file downloads are just faster! Test bed: Office 2003, Win XP, 1.544 mbps full duplex, 200 ms

  29. Blue Coat Solutions Portfolio

  30. Blue Coat Products Reporter ProxyAV Director WebFilter Application Acceleration PolicyCenter Application Visibility & Monitoring Application & User Security Application QoS IntelligenceCenter PacketShaper Go Wide Policy Based Control Management & Reporting ProxyClient Application Delivery Network End-to-End User Experience Control ProxySG Get Focused

  31. Technology Migration Strategy Blue Coat PacketShaper Invest in Key Feature Areas PacketShaper™ Key Functionality IntelligenceCenter ProxySG Platform iShared iShaper Mobiliti SkyX Key Functionality End of Sale

  32. Secure and Accelerate Your Business SG Family Internal Network Public Internet AV Family High Performance Appliances User Control URL Filtering Virus Scanning Instant Messenger Control Peer-to-Peer Block/Allow Per User Reporting Streaming splitting/caching/control Spyware blocking and reporting Application Acceleration (MACH5) Comprehensive, flexible content policies

  33. ProxySG Acceleration & SecurityOne Product, Two Options • Secure Web Gateway & Acceleration • Full Web & SSL Visibility • URL & Content filtering (BC and Third Parties) • Malware protection & real time cloud services • ICAP Redirection, policy redirection • Authentication; proxy services for IM, P2P, TelnetSOCKS • All Acceleration Services ProxySG Proxy Edition • Acceleration • Protocol Acceleration: CIFS, NFS, MAPI, HTTP, HTTPS, MMS, RTSP & More • Byte Caching, object caching • QOS and Compression • Accelerate files, email, web, SSL, streaming, externalWeb & SSL ProxySG Mach5 Edition

  34. Experience & Leadership • Web focused company • 50,000+ appliances sold • Over 50M WebFilter users • Rate over 30B requests/day • Analyze 1B+ web requests/week • Open Design • URL List, DLP, Threat Detection • Market leader SG8100 Series SG810 Series SG510 Series SG210 Series ProxyClient

  35. Conclusion The Application Delivery Network… Gives you complete visibility, security & acceleration Intelligent control of your network See & classify applications & users Protect users from malicious content Accelerate business-critical applications The best products & solutions Only Blue Coat delivers the industry’s best, most comprehensive solution for ADN 37

  36. K9 Web Protection FREE WEB FILTERING If you want to protect your Internet connections at home with the same Blue Coat real-time categorizing Blue Coat is now giving it away, read more at: http://www.getk9.com Feel free to give this link to anyone you want!

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