IBM Software Group

1. IBM Software Group Lotus Workplace Certification and Program Updates Barbara Bowen, Manager, WW Professional Certification Programs Bill McCook, Manager, Exam Development

2. What We'll Cover Today • Lotus Certification Programs Overview • Lotus Workplace • The products, the program, the exams, and getting ready • Education offerings - what's available and what's coming • Skills Roadmaps - moving beyond Domino • Notes and Domino certification updates • Overall Program Updates

3. Lotus Certification Programs - an overview • 3 Distinct Programs • Lotus Notes and Domino • Collaborative Solutions • Lotus Workplace • 3 levels: associate, professional, advanced professional • Role based: administrator, developer, instructor • Part of the IBM Certified Professional program from the IBM Software Group • Same levels and brand appropriate roles found in DB2, WebSphere and Tivoli (coming soon - Rational)

4. IBM Lotus Workplace - What is it? (KISB) • A family of integrated collaborative products that connect people with business processes. • IBM Lotus Workplace products can be combined as needed to meet business or industry-specific needs. A rich client experience is available, providing a choice that is suitable for advanced users and that can be extended based on their job roles. • E-mail • Calendaring and scheduling • Personal address book • Instant messaging and presence awareness • Customizable team spaces • Discussion forums • Document sharing • Web conferencing • Document & web content management • Collaborative learning • People finder

5. Lotus Workplace Products • IBM Lotus Workplace Messaging 2.0 • enabled by IBM Workplace Client Technology, flexible cost effective way to extend the reach of standards based messaging to a broad range of users. • IBM Lotus Workplace Web Content Management 2.0 • helps resolve IT and webmaster bottlenecks by placing content creation and management in the hands of content experts for "author once, publish everywhere" control. • IBM Lotus Workplace Team Collaboration 2.0 • helps individuals, teams, and entire organizations -- together with their customers, business partners, and suppliers -- increase business efficiency. • IBM Lotus Workplace Collaborative Learning 2.0 • helps organizations manage their training programs more efficiently and deliver a variety of learning experiences to users. • IBM Lotus Workplace Documents 2.0 • powered by IBM Workplace Client Technology, provides a low cost, secure-rich, standards-based document management solution for simple document handling, editing and organization.

6. Lotus Workplace Certification Program • "The right skills at the right time" • Choice in products, choice in roles, choice in certification • Lotus Certification Advisory team to play a role - more on this later • Role based and product based • Exams developed through Job task analysis process • Initial exams to be released • 820 - Implementing and Administering IBM Lotus Workplace Messaging 2 • IBM Certified Administrator - Lotus Workplace Messaging 2 • 830 - Developing Websites Using IBM Lotus Workplace Web Content Management 2 with Java • IBM Certified Developer - Lotus Workplace Web Content Management 2 with Java • Release dates - August

7. Exam Preparation - Workplace Messaging • General pre-reqs: • familiarity with WAS • basic WS Portal skills • familiarity with basic database concepts • general knowledge of LDAP directories • Projected skills needed • Knowledge of basic architecture • Installing Lotus Workplace Messaging • Configuring Lotus Workplace Messaging • Performing user maintenance • Performing system maintenance • Troubleshooting • Final Exam Guide to be available soon • Specific details of skill areas and recommended preparation materials available at http://www.lotus.com/certification

8. Exam Preparation - Web Content Management • Projected skills needed • Performing Site Development • Creating workflow and implementing effective security • Applying information architecture principles and concepts • Content Publishing • Final Exam Guide to be available soon • Specific details of skill areas and recommended preparation materials available at http://www.lotus.com/certification

9. Lotus Workplace Education Offerings • For the technical audience • Implementing IBM Lotus Workplace Messaging 2 (coming!) • Implementing IBM Lotus Workplace Team Collaboration 2 Basics • Developing Web Sites Using IBM Lotus Workplace Web Content Management 2 for Lotus Domino (ILT) • Developing Web Sites Using IBM Lotus Workplace Web Content Management 2 for Java • Administering IBM Lotus Workplace Web Content Management 2 • Boot Camp for IBM Lotus Workplace 2 - System Administration (soon) • Creating an IBM Lotus Workplace Application from a Template • Using the IBM Lotus Domino Application Portlet • Developing IBM Lotus Workplace Applications Using Workplace Builder • For end users • Using IBM Lotus Workplace 2 • Introducing IBM Lotus Workplace Messaging 2 (DL) • Publishing Web Content Using IBM Lotus Workplace Web Content Management 2 for Java • Publishing Web Content Using IBM Lotus Workplace Web Content Management 2 for Lotus Domino

10. What's Next with Lotus Workplace Certification? • "Choice" allows us to add components and roles • Focus on other Lotus Workplace products or functions - e.g., • evaluating IBM Lotus Team Collaboration • and IBM Lotus Workplace Documents • Why earn Lotus Workplace Certifications now? • Be one of the first! • Expand your skillset beyond traditional Domino/Notes

11. Skills Roadmap - Getting you there

15. Notes and Domino Release 5 Exams • Will be discontinued and no longer available November 30, 2004 • LotusScript, Java and Javascript exams will remain available as advanced electives for Notes and Domino 6 • The good news: special offers to get finished! • CertFX R5 practice tests 40% off • SmartCertify - steep discounts up to $1,000 off on CBT packages for R5 • SelfTest Practice tests - 30% off • See special offers area of the Lotus Certification private website

16. Notes and Domino 6/6.5 • Notes and Domino 6 exams were reviewed and updated to 6/6.5 • Titles for all IBM Certified Professionals were updated in our records to 6/6.5. • We did not mail new certification kits • Yes, you can request one. • On-line services area of the Lotus Certification private website • http://www.lotus.com/eduationzone • Send an email to certification@lotus.com • Include your full name, testing id number, and current address

17. Notes and Domino 7 • Don't ask us the date • Early thoughts • We'll have an upgrade path from Notes and Domino 6

19. A Few Good Men and Women • Announcing the Lotus Certification Advisory Board • Help us develop Lotus Certification Programs • Offerings • Benefits • Structure • Looking for variety • developers, administrators • geographically diverse • all products, all experience levels • 12 people • Virtual and in face meetings (Lotusphere) • Send your request to participate to certification@lotus.com

20. More Information • Skills roadmaps: http://www.lotus.com/training • Lotus Workplace Exam Information: http://www.lotus.com/certification • Lotus Certification private web area: http://www.lotus.com/educationzone • Customer service: certification@lotus.com • Questions for me: Barbara_Bowen@us.ibm.com • Exam Development: William_McCook@us.ibm.com

21. Live Q&A You may submit your questions to Barbara Bowen at any time.

22. Thank you! Thank you for your participation! Did you like this webcast? Send us your feedback on this eventand ideas for other event topicsat webcast@SearchDomino.com.