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Communications and Engagement

Communications and Engagement. Jules Moule Communication Manager. Methods of Communication. We will employ a range of mechanisms in our communications to make sure that we reach all of our audiences with appropriate and timely communications, and that we can engage in a two-way dialogue .

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Communications and Engagement

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  1. Communications and Engagement Jules Moule Communication Manager

  2. Methods of Communication • We will employ a range of mechanisms in our communications to make sure that we reach all of our audiences with appropriate and timely communications, and that we can engage in a two-way dialogue. • Relationship Managers • Patient Groups • Website: www.wandsworthccg.nhs.uk

  3. Working with partners • We work with our community partners, including Health and Wellbeing Boards, Healthwatch and voluntary group organisations • Feedback

  4. E- updates and newsletters • We want it to be something the whole community can get involved with so please send us your suggestions to ppi@wandsworthccg.nhs.uk

  5. Face to face meetings and engagement events • We use face to face meetings to engage with our member practices and support staff, and also with our external partners and stakeholders, including patients and the public. • Customer Relationship Management (CRM) database if you wish to be added please email: ppi@wandsworthccg.nhs.uk • Provider Channels • We work with other local providers and push messages out through their owned channels as appropriate

  6. Social Media • We have a twitter and facebook presence. • Follow us on Twitter @NHSWandsworth. • Our Clinical Chair, Dr Nicola Jones has a regular blog on our website called ‘Chat from the Chair’ • www.wandsworthccg.nhs.uk/NewsPublications/ChatfromChair

  7. What is your preference of communication? • Any other ideas? • Any questions?

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