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ICT Policies & Global Supply Chain Penetration in Developing Countries. WSIS Facilitation Meeting on « E-Business and E-Employment » UNCTAD, ITC and ILO Palais des Nations , 24 May 2007. Claudine Bichara de Oliveira neTune, Executive Director (Brazil). Plan.
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ICT Policies & Global Supply Chain Penetration in Developing Countries WSIS Facilitation Meeting on « E-Business and E-Employment » UNCTAD, ITC and ILO Palais des Nations , 24 May 2007 Claudine Bichara de Oliveira neTune, Executive Director (Brazil)
Plan • Global Supply Chains in Developing Countries • How it Works? • Main Obstacles • ICT Requirements and Trends • Policies & Practices in Latin America • Business Environment Policies • ICT related Policies and Practices • Innovation and IT Adoption by SMEs • General Assessment | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Global Supply/Value Chains: What is it? “Global Value Chains cover a full range of interrelated productive activities performed by firms in different geographical locations to bring out a product or a service from conception to complete production and delivery to final consumers” Global Value chains for Building National Productive Capacities UNCTAD – TD/B/COM.3/79 | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Competitiveness based on cost reduction through: Just-in-time manufacturing Cost of labour in developing countries Suppliers Manufacturers Distributors Retailers Consumers s Competition between chains Source VOLLMANN, T.E., CORDON,C. Making supply chain relationships work . M2000 Business : Briefing, n.8, Lausanne , IMD, 1996. GSC: How it Works? | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Attractive Factors to FDI 83% Market Share 54% Political Stability 52% Legal Environment 43% Macro-Economic Stability 41% Presence of Competitors 30% Quality of Infrastructure 29% Profit Repatriation 28% HR Cost & quality 23% Local Government Support 23% Source: A. T. KEARNEY Access to export market | Claudine Bichara de Oliveira | neTune Ltd, Brazil
For TNCs Management Real time data sharing Delivery Delays High demand on technology Infrastructure For SMEs Economic Globalisation /New Markets and Competitors New Products and Services Speed of Change Exponential Multiplication of Information Production Capability Global Competition Challenges ICT: Key Ingredient to Enhance Competitiveness | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Main Obstacles in Developing Countries • Lack of strategic vision and/or concrete actions • Red Tape and Informal economy • Lack of Venture Capital • Lack of technology infrastructure and logistics • Human Resources Capabilities • Legal Framework • -Taxes • Consumer rights • Intellectual property • Self-regulation • Telecommunications • Security (payment, delivery…) • Electronic contracts and signatures • Internet crimes | Claudine Bichara de Oliveira | neTune Ltd, Brazil
ICT Requirements & Trends • Ubiquitous Communication • High Speed • Wireless Technology • IPv6 • Interoperability and Convergence • Multi-channel operation • XML language • Management Support Applications • SCM applications • PLM (Product Life Cycle Management) • Security, Confidence and Trust Aplications and Services | Claudine Bichara de Oliveira | neTune Ltd, Brazil
ICT Trend - Example • RFID - Radio Frequency Identification Technologyfor contactless identification of objects. • Barcode: product identification • Tag: product description (what it is, where it has been, when it expires ..) • Antenna: always turned on, wirelessly • Biosensor chip: information on physical condition of materials in transit | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Infrastructure: Transport, Warehousing, Logistics Regional/Int’l Trade Agreements Free Trade Zone Tax incentives Financial system; Royalty remittances & loans Venture Capital and funds Public Private partnership SMEs competitiveness HR: Development of capabilities & educational system Entrepreneurship and entrepreneurial culture Simplification of bureaucracy Intelectual property, Trademarks Industrial Clustering International Standards adoption Arbitration system adoption Business Environment Policies | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Telecom privatisation National Strategy for ICT & Development Technology clusters FOSS E-Gov Policies: online services & e-procurement Skill development Public Awareness Technical support training High level IT education E-Business enabling environment PKI: data protection, digital signatures & certification Interoperability of PKI oper. Acceptance of digital transactions Business data online validation & verification Transport & logistics E-payment Customs automation Self regulation for high quality of online services ICT Related Practices and Policies | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Innovation and IT Adoption among SMEs • Tax incentives to stimulate IT adoption, purchase & production • Funding for R&D and innovation • University - Enterprise cooperation • E-network / linkage to int’l iniciatives • Business Telecenters | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Mexico: “Innovation for Competitiveness” Programme • Business Innovation Programme / CONACYT + World Bank • Consortia and research networks • Venture capital fund • Pre-competitive fund • Sectoral funds • Researchers and technologists in industry • HR: Financing scholarships Programme / CONACYT • Technology and innovation policy framework + international integration | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Chile: Customs Modernization / ISIDORA Internet-Integrated Systems for the Development of Customs Operations and Regulations • Integration of Customs procedures with those of other public and private participants of the international supply chain such as: • Other Government agencies (Single-Window) • Seaports • Warehouse administrators • Shippers • Transport agents • Consolidators | Claudine Bichara de Oliveira | neTune Ltd, Brazil
What is Brazil doing ? | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Brazil : Governmental Programs • Governmental Programs towards technological development and innovation adoption in the private sector (specially among SMEs) • PAC: Program of Acceleration of Growth • PROGEX: Program of Technological Support to Exportation • PITCE: Industrial, Technological Policies & Foreign Commerce • PROTEC: Brazilian Society Technological Pro-Innovation • Program for the Development of the national industry of Sw & related services • Profarma: production, R,D&I for cies of National control | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Brazil : Financial support • Fiscal exemption: Lei do Bem • Wages: PDTI; PDTA,for R&D&Inovation, and University/enterprise cooperation: PAPPE, RBT • Funding: Pró-Inovação (technology for supply chains); Juro Zero (inovation in SMEs) • Private Equity and Venture Capital: Inovar, Bovespa Mais, Forum Brasil • 16 sectoral funds | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Brazil : Enhancing Online Services • ICP-Brasil / PKI • E-Ping / Interoperability • FOSS • SPB / Sistema de Pagamento Brasileiro • SISCOMEX – Sistema Integrado de Comercio Exterior + Export Fácil Web • Sinmetro & ABNT (Certification) procedures via WEb • NF-e : Nota Fiscal Eletrônica • Procomex: customs modernization • BraziltradeNet • Business Telecenters into SMEs Clusters | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Red tape and high taxation Security concerns Informal economy not integrated, micro enterprises still lacking in everything Connectivity in remote rural areas Underdeveloped transportation infrastructure Lack of a “go abroad” culture Latin America: distinct trading groups, not a single trading block More emphasis on import substitution than international market integration Segmented efforts High potencial local market New multinationals emerging from the developing countries New business areas: biotech, energy, environment, etc. in traditional sectors empowered by ICTs Successful associative initiatives General Assessment Assets Still remaining obstacles | Claudine Bichara de Oliveira | neTune Ltd, Brazil
How is Brazil in the picture ? Tata Embraer Automotive Pão de Açucar Services Head Goods Grandene Petrobras Local Petrobras CSN SMEs Clusters Mendes Junior SADIA Remote PIM-Manaus(Assembling electronics) Telmex Monsanto (soy) Telefônica Walmart Unilever (food) | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Role of International Organizations • Situation analysis and strategy definition for e-trade practices • International standards and norms • Research and information exchange with other regions • Capacity building at all levels | Claudine Bichara de Oliveira | neTune Ltd, Brazil
Is the World Flat ? “Globalization has bound people, countries, markets closer than ever, rendering national borders relics of a bygone era – or so we’re told” “[But] In fact, more than 90% of all phone calls, web traffic, and investment is local” “Why the world isn’t Flat”- Pankaj Ghemawat, Harvard Business SchoolForeign Policy, March-april 2007 pp.54-60 “Obviously, the world is not yet flat. ….This is about trend lines and a scale of change brought on by these “flattening” new technologies. Answer from Thomas L. Friedman – “The World is Flat” author Foreign policy, May-June 2007 p.4 - Letters | Claudine Bichara de Oliveira | neTune Ltd, Brazil
THANK YOU ! claudine@netune.com.br Rio de Janeiro, Brazil Tel/Fax: +55 21 2511-3129 www.netune.com.br | Claudine Bichara de Oliveira | neTune Ltd, Brazil