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FORMAL WRITING

FORMAL WRITING. WHY?. TO THANK TO APOLOGISE TO ENQUIRE TO COMPLAIN TO APPLY TO INFORM. Thank you letters Letters of apologies Letters of enquiries Letters of complaints Application letters, forms Notices, circulars, memos. FORMAL WRITING. Formal English is more common

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FORMAL WRITING

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  1. FORMAL WRITING WHY?

  2. TO THANK TO APOLOGISE TO ENQUIRE TO COMPLAIN TO APPLY TO INFORM Thank you letters Letters of apologies Letters of enquiries Letters of complaints Application letters, forms Notices, circulars, memos FORMAL WRITING Formal English is more common in writing than speaking

  3. Look at the notes on formal and informal English to revise the difference between the two. Dear Collins, We regret to inform you that we are unable to lend you the sum of £500 that you require, but it may be possible to grant you a loan of for part of the sum. If you are still interested, would you like to contact our main office to arrange an appointment with the assistant manager. He will be happy to discuss the matter further. Yours sincerely, ___________ ABC purpose Explan- ation closing

  4. Service Bargain Order Complaint Adjustment Trade Bargain Order Complaint Adjustment Job Academics Application ENQUIRIES Business Acknow- ledge Letter of Enquiries- Counter Enquiries- *confirmation *refusal

  5. How does trade start?A wants to start a business… -A letter to enquire about Potential partners -Reply letter May not have enough Money? May not have enough Expertise? • Writes to Trade Development Council • Writes to some other companies • Co. writes back & A writes again to confirm • Co. write back & A writes again to bargain • Co writes back & A writes back to thank & asks for further contact -a letter to the Co. introducing yourself & potential partnership. • Yes, OK • Yes, but some • changes… • 3. NO! -lots of adjustment letters -end with a confirmation letter

  6. If Bwants to order some goods… -A letter to enquire about quotation -Reply letter of enquiries May not be sure of the price, the insurance, the deliveries… • Writes to various companies • Companies write back & quote • Bwrites again to bargain • B writes again to order • Co writes back &confirm & states the exact dates & way of deliveries • B gets the good, writes & thanks OR complains -letters of adjustments -ordering letters • B is not too happy • with the terms • 2. if B is OK -confirmation letters -thank you letters -letters of complaints • If B is happy • with her goods • If B is not happy • with the goods

  7. Same case dealing with services:C wants to book a hotel, a trip… -A letter to enquire about details -Reply letter of enquiries • Writes and asks for information • Companies write back & inform(adjustment made sometimes) • C writes back to confirm • C writes back to ask for adjustments • Co writes back &confirm • C writes back to confirm May not be sure of what’s offering -letters of adjustments • If C is not too happy • with the terms • 2. If C is OK -confirmation letters -thank you letters -letters of adjustments

  8. Now go through the notes on letters of enquiries… Identify the functions of each of the exemplar letters.

  9. If we try to group the letters of enquiries, it could be as follows:

  10. 1 2 3 5a 5b 6 4 5c 8 9 7

  11. Now go back to the notes again, and write relevant expression to each of the situations above.

  12. You are Damian, the Chairman of JSSE. You are finding a place for your exhibition for 1000 visitors. Write the series of letters between Damian and the venue he proposed until things got settled and confirmed. There should be at least 4 letters in the series; could be more!

  13. WHY? To study further: Overseas, Local institutions WHAT DO YOU NEED TO KNOW? General information about the institutions Programme offered Enrollment details & registration Modes of studies Assessment methods Tuition fees Accomodation Financial assistance? Academic enquiries

  14. ORGANISATIONS OF A LETTER OF ACADEMIC ENQUIRIES • WHY? – WHERE DO YOU GET THE INFORMATION? • DETAILS OF YOUR ENQUIRES? • CLOSING – ASK FOR APPLICATION FORMS/ PROSPECTUS

  15. Look at this advertisement and write an enquiry letter…

  16. As simple as …

  17. Once you decided to apply, then you’ll send in a cover letter and an application form… Refer to Giorgiou’s information on the notes, fill in the form for him.

  18. Which part is the most important part for selecting an applicant? Here!

  19. Let’s look at a letter written by D.K. Poon on his reasons of applying a university in Australia. Why study tertiary instiutions? Why Australia? Why Eng.Lit? Ask for further contact Any assets? Future career aspirations

  20. When do you need to write a similar essay? J U P A S Admissions University System Joint Programs

  21. Why do I have to write a Jupas essay?To be selected to universities…So what kind of students would they select? • Academic grades? • Personal qualities? • Activities: in the school? Outside school?

  22. In content: Expectation of tertiary education Career aspirations Areas of strength and weakness Hobbies and interest Past work experience Affirmation (relevant & related, truthful & unpretentious) In language and style: In English Educated and formal What should we pay attention when we write? Don’t claim importance in qualities that you don’t possess.

  23. Now put yourselves in groups of 4 and write a short paragraph ( about 50 words) on one of the items listed above.

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