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WHY DO WE COMMUNICATE

WHY DO WE COMMUNICATE. To Convey -Thought -Idea -Intent -Empower -Mistakes -Create Success. COMMUNICATION PROCESS . Process of exchanging verbal and non verbal message. Sender Message Medium Receiver . ESSENTIALS OF COMMUNICATION. Correctness Completeness Brevity Clarity

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WHY DO WE COMMUNICATE

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  1. WHY DO WE COMMUNICATE To Convey -Thought -Idea -Intent -Empower -Mistakes -Create Success

  2. COMMUNICATION PROCESS Process of exchanging verbal and non verbal message. • Sender • Message • Medium • Receiver

  3. ESSENTIALS OF COMMUNICATION • Correctness • Completeness • Brevity • Clarity • Focused • Courteous.

  4. AIM OF COMMUNICATION. • Clarify with Specifics • Convey Objective • Communicate a Benefit • Call for Action • Create Enthusiasm • Cross Obstacles

  5. Types of communication • Verbal -50% of time • Listening -45% of time • Body Language

  6. PLAN YOUR COMMUNICATION • What do you want to say. • Whom you want to say. • Is your communication, end of process. • You must listen : -Clarify enquiry -Ensure intended message. -Empower.

  7. Types of Communication • Communication techniques • Email writing skills • Active Listening • Body Language

  8. Types of Communication • Assertive Communication • Effective meetings • Teleconferencing skills

  9. AVOID EXPRESSIONS • That’s not my job all right • Yes Ok, no problem. • Listen, it is not my fault.

  10. POINTS TO CARRY HOME • Know what you want to say and why • How will you say it • Listen • Reach understanding, agreement or consensus

  11. For the Future • Better Command over Language (reading and writing ) • Practice listening skills • Open minded and receptive. • Objective communication . • Imbibe standardized speech

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