A Focus on Student Success Through Campus-Wide Collaborations: The University of Iowa Early Intervention Team Model
Welcome & Session Overview • Introductions • History of the Early Intervention Team (EIT) at The University of Iowa • Focus on Cross-Campus Collaborations and Retention/Student Success • Case Management Model and Types of Referrals • Assessment • Questions/Discussion
Introductions • Mirra Anson Director, Retention & Early Intervention, Academic Support & Retention • Katherine Donahue Clinical Case Manager, University Counseling Service • Angie Reams Director, Student Care & Assistance, The Office of the Dean of Students
History • Co-created by Academic Support & Retention and The Office of the Dean of Students in August 2011 • Responding to the need to create a team where student cases would be discussed to determine which office/staff member should be taking the lead on providing resources and assistance to struggling students
Our FocusRetention & Student Success • Student Success is at the forefront of why our team exists, drives what we do, and informs how we do it.
Our FocusCollaborations – Early Intervention Team Cayla Wencl Multicultural Specialist Center for Diversity & Enrichment Katherine Donahue Clinical Case Manager University Counseling Service Lisa Von Muenster Administrative Svc. Coordinator Academic Support & Retention Greg Thompson Assistant Director Residence Education Jane Caton Manager, Threat Assessment Program UI Threat & Care Team Diane Hauser, Director, Academic Advising College of Liberal Arts & Sciences Maureen Schafer Senior Associate Director, Academic Advising Center Angie Reams Director, Student Care & Assistance Office of the Dean of Students Co-Director of EIT Mirra Anson Director, Retention & Early Intervention Academic Support & Retention Co-Director of EIT Ad-hoc positions: Financial Aid Office, International Students & Scholar Services, Academic Colleges
Role of Mental HealthServicesonEIT • “The Balancing Act” • Consultant • Liaison • Access and Referrals • Focused Case Management Rick Dublin, 2015
EITCase Management Process • Referral • staff/faculty/student/family member • Collaborative case discussion and staffing • Weekly meetings • Urgent cases • Determine connections, resources, and response • Students and referral sources • Follow up and management
Types of Referrals • Mental health concerns • Medical – hospitalization, chronic conditions, long-term or emergencies • Academic Concerns • Death of a family member or student • Transitional Concerns • Unexpected events or challenges • Financial Concerns • Unclassifiable/not enough info/assault/legal issues/conduct • Natural Disasters – fire, tornado, displacement • Off campus living concerns
Assessment: The Students • Academic Progress Data • Not attending, midterm, GPA, persistence, dismissal, withdrawals • Mapworks Data • Risk indicator • Top concerns of EIT students (lower peer connections, not attending classes, text anxiety) • Nature of Concerns • Top three: Mental health concerns (174), Medical (125), Academic Concerns (99)
Assessment: Team Members & Campus Partners • Outcomes • Growth of the team to ensure we have representation from departments • Informs campus programs in understanding certain subpopulations of students with unique concerns or challenges • Addition of retention specialist in International Students and Scholars Services • Addition of an emotional/mental health question on Mapworks
Questions/Discussion Thank You!