Effective Communication Tips for HOSA Leaders: First Impressions and Beyond

1. Communication Josh Lopez- Hawaii HOSA Vice President

2. Communication • 1st Impressions • Tips for Effective Communication • Listening Modes

3. 1st Impressions • G ________ using your (_______),(_______), and (_______) • N ______ always use your (_______) and (_______) •  A ______ use your (_______), (_______) or (_______) to give you (_______) •  P ______ or (_______). It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

4. 1st Impressions • G reetusing your (_______),(_______), and (_______) • N ______ always use your (_______) and (_______) •  A ______ use your (_______), (_______) or (_______) to give you (_______) •  P ______ or (_______). It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

5. 1st Impressions • G reetusing your handshake, eye contact, and nod. • N ______ always use your (_______) and (_______) •  A ______ use your (_______), (_______) or (_______) to give you (_______) •  P ______ or (_______). It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

6. 1st Impressions • G reetusing your handshake, eye contact, and nod. • N ame - always use your (_______) and (_______) •  A ______ use your (_______), (_______) or (_______) to give you (_______) •  P ______ or (_______). It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

7. 1st Impressions • G reetusing your handshake, eye contact, and nod. • N ame - always use your firstand last •  A ______ use your (_______), (_______) or (_______) to give you (_______) •  P ______ or (_______). It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

8. 1st Impressions • G reetusing your handshake, eye contact, and nod. • N ame - always use your firstand last •  A ssociation - use your (_______), (_______) or (_______) to give you (_______) •  P ______ or (_______). It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

9. 1st Impressions • G reetusing your handshake, eye contact, and nod. • N ame - always use your firstand last •  A ssociation - use your HOSA, Degree, or experience to give you credibility. •  P ______ or (_______). It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

10. 1st Impressions • G reetusing your handshake, eye contact, and nod. • N ame - always use your firstand last •  A ssociation - use your HOSA, Degree, or experience to give you credibility. •  P urposeor position- It lets people understand your(_______(s) for asking for their (_______) & it projects (_______)

11. 1st Impressions • G reetusing your handshake, eye contact, and nod. • N ame - always use your firstand last •  A ssociation - use your HOSA, Degree, or experience to give you credibility. •  P urposeor position- It lets people understand your reason(s) for asking for their time & it projects professionalism.

12. Tips for Effective Communication • Remain Self-Aware of Non-Verbal and Verbal • Look, Act, and BE Interested • See Things From Other People’s Perspectives

13. Remain Self-Aware of Non-Verbal and Verbal Actions • Tone • Volume • Body Language • Facial Expression • Posture

14. Look, Act and BE Interested • Posture • Engaged • Responsiveness

15. See Things from Other People’s Perspectives • Be open minded • Understand other perspectives • It allows you to be more knowledgeable and make better decisions

16. Listening Modes • Competitive • Passive • Active

17. Listening Princess Lynne DeDios- Hawaii HOSA State Recording Secretary

18. Listening • Building trust • Engagement • Keeping the conversation intriguing

19. Building Trust • Important: • Builds credibility • With credibility = People listen

20. How do we Build Trust? • Active engagement with your specific group of interest • Ex. HOSA officers engage with HOSA members • Engage through • Winter socials/social events • Leadership workshop • State conference • Executive meetings • Facebook • HOSA Website

21. Engagement through Listening • Importance • Shows targeted audience • You are actively paying attention • You are interested • You appreciate their time • You are learning • You care

22. Showing you are Engaged in the Conversation • Eye contact • Nod your head • Body posture • Sit up straight • Respond and make comments • Ask questions

23. How to Keep the Conversation • Ask questions about themselves • Favorite person to talk about is themselves • Ask open ended questions • No yes or no answers • Sharing ideas during a conversation • Do not use “BUT”, use and instead. • Makes the other person feel bad about their idea • When you say “but” you suggest there is something wrong with the idea.

24. Leaders Know How to Work in Teams Feije Lopez- Hawaii HOSA Corresponding Secretary

25. What is Teamwork?

26. Teamwork Is… • The process of working collaboratively with a group of people to achieve a goal. • Success is not measured by what is “won,” but the amount of effort made.

27. Why is Teamwork Important? • Goals are reached efficiently • Combination of ideas, skills, leadership of everyone • Creates bonds within the group

28. Ten Qualities of a Team Player

29. Demonstrates reliability • Does their fair share to work hard and complete the tasks at hand • Completes responsibilities by the given deadline • Helps others in need

30. Communicates Constructively • Expresses thoughts and ideas clearly, but respectfully, for others on the team

31. Listens Actively • Learns to understand and consider ideas of others • Asks questions • Gives input

32. Functions as an Active Participant • Engages in the work of the team to make contributions

33. Shares Openly and Willingly • Takes the initiative to keep other team members informed • Shares information, knowledge, and experience

34. Problem-Solver • Works with others to overcome obstacles with critical thinking • Be a critical thinker!

35. Exhibits Flexibility • Adapts to changing situations and circumstances

36. Shows Commitment to the Team • Makes an effort to contribute to the team and the team’s work

37. Has Perseverance • Continues to strive to do their best despite difficulties

38. Positive Attitude • Has a good outlook on the team’s success to get the job done!

39. Flock of Geese

40. Football

41. Hawaii HOSA Scavenger Hunt! Jessica Kim- Hawaii HOSA President-Elect

42. Who: All Leadership TeamsWhen: 10:00-11:00Where: Kapiolani Community College Farmers’ Market

43. Objectives: • To complete as many tasks as you can within the time given • Six riddles and one final challenge • If time runs out, everyone must report back to room.

44. Team Member Responsibilities Team Leader Operator (1-2) Picture Taker Riddle Keeper Navigator Timekeeper **EXCHANGE CONTACT INFO!

45. Places (Navigator) • Mission Control: Entrance of the Farmers’ Market • Mission Area: Farmers’ Market • Do NOT stray away from mission area! Keep within the boundaries of the market!

46. Means of Communication (Riddle Keeper and Operator) • Written: Paper Riddles • Mission Control: Entrance of the Farmers’ Market • Four State Officers will collect answers, give out hints, and pass out riddles.

47. Mission Control Numbers (Riddle Keeper/Hints) • Team 1 • Josh 808-230-7954 • Team2 • Josh • Team 3 • Shane 808-264-6404 • Team 4 • Fejie 808-218-4034 • Team 5 • Brysen 808-341-3478 • Team 6 • Jessica 949-257-8502 • Team 7 • Jessica

48. Riddles (Riddle Keeper) • Six riddles + Final challenge • Open riddle envelopes in order (1-8) • Do not lose your riddles! • If lost, your riddle will have to be verbally given to you via phone. • ONE RIDDLE AT A TIME!

49. Riddles Order • Team 1: 123456 • Team 2: 654321 • Team 3: 542613 • Team 4: 435261 • Team 5: 361542 • Team 6: 216534 • Team 7: 324165

50. Asking for Hints • Contact mission control number • Call • “Our riddle states: ___________.” • “Can you give us a hint?”