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Improving web forms usability

Improving web forms usability. Jenny Hertel User Experience Analyst Process eXperience Architecture Group Indiana University. usable@indiana.edu

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Improving web forms usability

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  1. Improving web forms usability Jenny Hertel User Experience Analyst Process eXperience Architecture Group Indiana University

  2. usable@indiana.edu • The Process eXperience Architecture (PXA) Group of Indiana University assists IT teams in improving the user experience of their products and services through a variety of user-centered design and evaluation methods, including: • Expert Reviews • Information Architecture Reviews • Design Critiques • Prototypes and Mockups • Focus Groups • User Testing

  3. Ask only one question at a time(and make sure it’s easy to understand)

  4. Use appropriate format

  5. Place label closer to input field

  6. Indicate how to enter response

  7. Clearly indicate required fields

  8. Ensure validation is not distracting

  9. Save/Cache Data

  10. Provide helpful error messages

  11. Provide ‘just-in-time’ instructions or tool tips (but only if they’re reallyneeded)

  12. Thank you! usable@indiana.edu Jenny: jlb3@indiana.edu P.S. Check out the newly-formed IxDABloomington Chapter: http://www.ixda.org/local/ixda-bloomington

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