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ChevronTexaco Procurement Performance Assessment January 2004

ChevronTexaco Procurement Performance Assessment January 2004. Customer Feedback Supplier Feedback Practitioner Feedback. Customer Survey – Sample Demographics. CTOP. CTNAU.

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ChevronTexaco Procurement Performance Assessment January 2004

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  1. ChevronTexaco Procurement Performance Assessment January 2004 Customer Feedback Supplier Feedback Practitioner Feedback

  2. Customer Survey – Sample Demographics CTOP CTNAU Corporate Procurement

  3. Customer Survey – How satisfied are you with the value delivered to your organization by each of the following levels of Procurement / SCM: SBU / Local Procurement OpCo Procurement Corporate Procurement Corporate Procurement

  4. Customer Survey – How Satisfied are you with Procurement’s / SCM’s contribution toward your operations improvements in: Corporate Procurement

  5. Customer Survey – How satisfied are you with Procurement’s / SCM’s…… Importance High Medium Low Corporate Procurement

  6. Customer Survey – What areas would you want Procurement / SCM to apply more focus to in the future to assist you in improving business results? Corporate Procurement

  7. Customer Survey – What areas would you want Procurement / SCM to apply more focus to in the future to assist you in improving business results? Corporate Procurement

  8. Supplier Survey • Strategic, Core and Preferred Suppliers • Categories strategically sourced then managed by SM&I over the last 3 years • 16 responses • Detailed Feedback will go into the sourcing and sm&I breakout groups Corporate Procurement

  9. Supplier Survey – Feedback on Strategic Sourcing Corporate Procurement

  10. Supplier Survey – Feedback on Supplier Management and Integration Corporate Procurement

  11. Organizational Effectiveness Assessment Practitioner Survey Org Level Corporate Procurement

  12. Organizational Effectiveness Assessment Practitioner Survey Function Corporate Procurement

  13. Organizational Effectiveness Assessment Practitioner Survey OpCo CTOP CTNAU Corporate Procurement

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