MGMT 371 Organization Management and Behavior

1. MGMT 371Organization Management and Behavior

2. House Rules1. The back row of students will clean up the classroom and straighten chairs/tables after each session.2. No electronic distractions—if you violate this rule you will stand and sing a Justin Bieber or Jonas Brothers song of my choice.

3. House Rules3. Cheating brings pain. Failing to confess cheating brings pain. Failing to report cheating brings pain. Reporting (and, when possible, documenting) cheating brings rewards.

4. We have built ourselves a world.Everything around you, everything you use, everything you know, and most of what you believe, want, and do, is the result of management.Individuals, groupsGood, badDecisions, implementationEnvironment, adaptation

5. Course Structure: Functions of ManagementKNOW THIS: Planning, Leading, Organizing, Controlling

6. This course can help you Earn respect and stand out Get better jobs Get what you want Thrive at work—get things done, lead if you want Be a better parent and group member See the world with new eyes Be a better human being

7. Shared goals to start with Think High participation Cross-functional, integrated view of business Trust, honesty, integrity, high standards AND Sufficient time and energy

8. Typical Workload Problems Symptoms: Lousy papers Not keeping up Can’t answer questions or contribute to discussion Absence, tardiness, sleepiness Difficulty with midterm exam Causes: Conflicting priorities Excessive course load Juggling a job and too many courses

9. A typical semester might look like this… A 5 % B 15 % C 55 % D/F 25 %

10. Syllabus and schedule highlights http://yourpeakescape.com/uscupstate Grading Preparation/participation—see syllabus Ten-point scale, no pluses/minuses Papers: part of prep/part, follow the format, due on time.

11. Chapter 1: Managing What are major competitive challenges? What creates competitive advantage? What is management and how is it changing? Management levels and skills? What principles will help your career?

12. Four Major Competitive Challenges Globalization Technological change Knowledge management Collaboration across boundaries

13. Five basic ways to compete

14. Five basic ways to compete

15. What creates competitive advantage?

16. What is management? Management The process of working with people and resources to accomplish organizational goals effectively and efficiently Effective Whether you achieve goals Efficient Whether you achieve goals with minimal waste of money, time, materials, and people

17. Four Functions of ManagementKNOW THIS: Planning, Leading, Organizing, Controlling

18. Performing all Four Functions of Management A manager’s day is not neatly divided into the four functions Successful managers handle all four functions simultaneously

19. Management Levels and Skills Top-Level Managers Middle-Level Managers Frontline Managers

20. Management Levels and Skills

21. Three roles of managers “Working leaders”: less hierarchy, more teamwork Managers have essentially three roles: Interpersonal—dealing with people/relationships Informational—supplying, obtaining, sharing Decisional—making decisions or managing the decision-making process

22. What principles will help your career? Emotional Intelligence Understanding yourself—strengths, weaknesses Managing yourself—deal with emotions, make good decisions, seek/use advice, use self-control Dealing effectively with others—listen, show empathy, motivate, lead

23. What principles will help your career? Be a specialist AND a generalist know a lot about something, and something about a lot Be self-reliant AND ask for help Be connected and develop goodwill/social capital Think about/manage your relationship with your company

24. What we just didChapter 1: Management What are major competitive challenges? What creates competitive advantage? How is management changing? How does management vary by level in organization? What skills make an effective manager? What principles will help your career?