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SEWP Customer Meeting

SEWP Customer Meeting. Agenda. Intros General Concepts Customer Service / Ordering Contract Overview / Fair Opportunity Tools Wrap-up. Agenda. Intros General Concepts Customer Service / Ordering Contract Overview / Fair Opportunity Tools Wrap-up. SEWP’s Mission.

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SEWP Customer Meeting

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  1. SEWP Customer Meeting

  2. Agenda • Intros • General Concepts • Customer Service / Ordering • Contract Overview / Fair Opportunity • Tools • Wrap-up

  3. Agenda • Intros • General Concepts • Customer Service / Ordering • Contract Overview / Fair Opportunity • Tools • Wrap-up

  4. SEWP’s Mission “ To serve up fresh technologyfor federal agencies” Hardware Software Maintenance IT Solutions

  5. SEWP Scope • SEWP Scope • All Types of IT and IT Related Products (Hardware, Software, Network Communications, Audio-Visual, Supporting Technology) • Maintenance / Warranty / Product Training • Planning, Installation and Implementation Services • Limited Consulting Services in support of Purchased Products (10% limit in SEWP IV) • Open to All Federal Agencies and Their Authorized Support Contractors

  6. Types of Federal Contract Vehicles • GWACs • 4 OMB Authorized Executive Agents • Commerce, GSA, NIH, NASA • Based on Clinger-Cohen Act • Economy Act determination not required for the 4 GWACs • Franchise Funds • Provide Procurement Support • Authorized by OMB • E.g. GovWorks (Department of Interior) • MACs / IACs • Rules / Authority / Agreements not always clear

  7. Agenda • Intros • General Concepts • Customer Service / Ordering • Contract Overview / Fair Opportunity • Tools • Wrap-up

  8. SEWP’s Vision “ To be the premier customer-focused contract vehicle for federal government purchases of IT products”

  9. SEWP Philosophy • Integrity is Key • Flexibility • Generic / commercial contracts • Extensive scope • Control and Constraint • Government oversight and control over all contract activities • After 14 years and over 150,000 orders, SEWP has had to cancel only one protested order • OMB GWAC = Must be Adaptable and Open to All Federal Agency Needs

  10. Contract As If Your Own • Delivery Order Against Existing Contract • Commercial Based and Flexible Contracts • Additional Ts & Cs may be added to orders • Agency Specific Policies • Contracts / Forms On-line • Typical Contract Action Forms on-line

  11. SEWP Customer Service • Advocate for Agencies • Call, call, call • Information / Website / Tools • Help Desk – 301-286-1478 / help@sewp.nasa.gov • RFQ, Search, FAQs, etc. • Training /Outreach • Free on-site training on Contracts, SEWP Program, and Tools • Meetings / Retreats / Conferences • Quality Assurance / Past Performance

  12. SEWP Program Processes • On-Line Contract Database of Record • All contract items reviewed for scope and pricing • Technology Refreshments within hours of requests • Processes for Oversight, Compliance and Monitoring • Extensive reporting and tracking • All Orders Reviewed • Orders over $100,000 reviewed by senior management for scope • Continuous interaction with Contract Holders • Electronic processes for efficiency and accuracy • 1 Business Day Turn-around

  13. Support for Procurement Lifecycle Contracting officer approves purchase Orders submitted to SEWP BOWL SEWP verifies and enters orders in SEWP db SEWP submits orders to vendors Orders monitored for delivery Orders delivered Purchase request submitted to CO Agencies • Pre-Order Support • Online Search and Quote tools and RFQ tracking • Answer questions on products, quotes and processes • Order Processing • Accept, check, process and forward orders • Reconcile and track orders • Post-order Support • Process and post order status data • Assist in order resolution and perform QA checks on order satisfaction SEWP Vendors

  14. Purchase from Existing Contracts • Authorized Support Service Contractors may Utilize SEWP Contracts as Part of Their Government Contract • Authorization Letter from Support Service Contractor’s CO (Contracting Officer) • Authorization required on an individual support service contract basis • Appropriate FAR 51 requirements must be met • List of Authorized Support Service Contractors available on SEWP website Authorizing Support Service Contractors

  15. Save Money: Low Prices, Tiny Fees • Program budget is self contained • NASA provides no direct SEWP funding • No SEWP funding is provided to NASA except for overhead costs Comparison to other major IT Contract fees: - GSA Schedules: 0.75% (built in) with no floor or cap - NIH ECS GWAC: 1% with no floor or cap

  16. Agenda • Intros • General Concepts • Customer Service / Ordering • Contract Overview / Fair Opportunity • Tools • Wrap-up

  17. SEWP = Fair and Reasonable Pricing • Combined Buying Power Drives Competitive Pricing • Less Than or Equal to GSA Price • Pre-competed, Pre-negotiated Contracts • Multiple Competitions (classes)

  18. Classes = Separate Competition • Single Award • Class 1: HP • Class 2: GTSI/Sun • Class 3: IBM • All Other Competed Contracts are Multi-award • Class 6: SGI; HP-Compaq; GMR-Cray • Class 10: FCN; ID • Class 11: GTSI; NGIT*; Unisys • Class 12: CEWinc; DLT; ID; iGov; SSES; Technica; CDWG; WWT • Class 13: GMR; GTSI; NGIT* • 8(a) Set-asides Classes and Fair Opportunity

  19. Fair Opportunity • Fair Opportunity Applies to any Multi-award Order • FAR 16.505(b) • Process for Fair Opportunity (per FAR) is at CO’s Discretion • SEWP Web Tools Provide Assistance • Manufacturer List • Search (part number) • RFQ

  20. SEWP by the Numbers 14+ Years - Track Record in High-end Acquisitions 720,000+ IT products 16Competed Prime Contractors; 8Small Businesses 2,200+ Manufacturers

  21. A Sampling of SEWP Manufacturers Manufacturer Lookup Tool

  22. 8a Set-Aside Contractors on SEWP • 8(a) Set-aside Contracts • Complement Prime Vendor (competed) contracts • Limited to $3 million per contract • FY07 Plans • Add 4-6 set-asides including 8(a) SDVOSBs

  23. SEWP IV • Half of SEWP Contracts End Winter 2006 • Class 10 and 12 contracts run through Sept. 2007 • SEWP IV Process has Begun • Goal is to compete and award new contracts in Fall 2006 • Transition Issues • No substantive mods to orders allowed after contracts end

  24. Agenda • Intros • General Concepts • Customer Service / Ordering • Contract Overview / Fair Opportunity • Web • Wrap-up

  25. On-line Information and Tools Contract Documents SEWP Contracts, Statements of Work, 1499s, etc.Sample DD350 & 507 forms Order information Ordering Information Vendor Contact InformationOrder Status Product Availability Manufacturer Lookup Tool Authorized Resellers Product Search Request For Quote (RFQ)

  26. Contact Information

  27. SEWP customer service contacts

  28. The SEWP Management team

  29. Thank You! V. 06/30/06

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