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Brannick and Levine: Job and work Analysis Chapter 5 Management and Teams -

Brannick and Levine: Job and work Analysis Chapter 5 Management and Teams - . Management and Teams. Management Position Description Q (MPDQ) Teams: (3 descriptors) Job design Team SKAs Team Functions MAP system (multiphase analysis of performance system). MPDQ.

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Brannick and Levine: Job and work Analysis Chapter 5 Management and Teams -

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  1. Brannick and Levine:Job and work AnalysisChapter 5 Management and Teams-

  2. Management and Teams • Management Position Description Q • (MPDQ) • Teams: (3 descriptors) • Job design • Team SKAs • Team Functions • MAP system (multiphase analysis of performance system)

  3. MPDQ • Management Position Description Questionnaire (MPDQ) • first, most developed and with software • For job evaluation and performance appraisal

  4. MPDQ • Leadership v. Management • Manage and motivate people • Difficult to observe behaviors • Many behaviors may lead to same end • Steve Jobs, Warren Buffet, • Cognitive task analysis • to capture thinking process • How would you do this?

  5. MPDQ • Leader/manager (KSAs) • Functions: (traits or behaviors?) • Initiating structure/consideration behaviors • (Ohio State) Ed Fleishman (1967) • 13 dimension model (Fleishman, et al, ’91) • 4 superordinate: • Information search and structuring, • Informatin use in PS, • Managing personnel • Managing materials

  6. MPDQ • Four factor model (Borman & Brush, ‘93) • Interpersonal skills • Leading others • Admin skills • Instrumental personal behavior • Are these traits or behaviors? • How would you measure them? • Both behavioral (specific) & widely applicable (general)?

  7. MPDQ Development • 90 execs responded to 575 items • (Hemphill ‘60) • Both supervisory and executive • Do they differ? What’s common to all? • Structure & Content (15 sections) Table 5.1 • Head work (thinking hard) • paper work (administration) • people work (interpersonal skills) • Which ones do you like/not like?

  8. MPDQ -KSAs • 30 altogether • Leadership • Planning • Human relations/sensitivity • Oral expression • Infor management • Prof/tech knowledge • How would you measure these • Are they traits? Can they be developed?

  9. MPDQ Research & Applications • Dimensions – • Management Work Factors = 8 (Table 5.3) • Each position can be cf to average of group (Fig5.1) • Job Evaluation Factors = 6 (Table 5.4) • Points awarded (1 – 100) for each • .79 to .96 rs predict actual salary (pretty good!) • Computer Use (big advantage) • Reliability • (median r = .83 test-retest) (.4 interrater agreement)

  10. Competency Modeling(for leadership) • Widely used – 70% – 80% • No common taxonomy • Organization wide core competencies • (Prahalad & hamel, ‘90) • Trait focus / not task specific (how could they be?) • what are the org implications for using traits? • OPM • ICF and link to ICF white paper • SHL 8 great competencies

  11. Competencies • SHL – eight great (Table 5.5) • 1. Leading & Deciding • 2. Supporting & Cooperating • 3. Interacting & Presenting • 4. Analyzing & Interpreting • 5. Creating and Conceptualizing • 6. Organizing & Executing • 7. Adapting & Coping • 8. Enterprising & Performing • Which are cog ability, traits, skills?

  12. Competencies • Cf Job analysis to Competencies Shippmann et al. ’00) • Method of investigation • Type of descriptor • Level of detail or descriptor • Procedures for developing descriptors content • Link to business goals/ strategies • Content review • Ranking of descriptor importance • Reliability • Process of content revision • Documentation of procedure • Which was superior?

  13. Competencies • JA on all but • Link to business goals/ objectives

  14. JA for Teams • Teams • Multiple people (2 or more) • Interdependent tasks • Shared goal • Job design for teams • Factors: • Input: org resources & contextual factors • Process: what the team actually does • Output: outcomes and satisfaction -Campion et al. ‘96) • Four of five JCM characteristics are same (which is missing?)

  15. Teamsfactors con’t • Types of leadership • Self management • Self lead • Leaderless • Composition • Heterogeneity • Flexibility • Contextual • Training • Managerial support • Communication and Cooperation • Potency • Social support • Workload sharing

  16. Teams: SKAs • 14 of them: Table 5.7 (Stevens & Campion, ‘94) • Interpersonal • Conflict resolution, • collaborative • Problem solving, • Communication • Self-management • Goal setting • Planning & Task Coordination

  17. Team Functions(Nieva, Fleishman, Reick, ‘78) • Orientation • Resource distribution • Timing • Coordination • Motivational

  18. MAPSMultiphase Analysis of Performance SystemLevine & Brannick et al., ‘88) • Building blocks for team job anaysis • Descriptors • Flowcharts &Time charts • Sources & Methods of Data Collection • Ratings • Data analysis • Storing & Receiving information • When would you do this?

  19. MAPS • Answer: • When you have a consulting job that requires it! • Save the reference!

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