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The Evolving Role of Public Libraries in the Digital Age

This report by Kathryn Zickuhr from the Pew Research Center explores the changing landscape of public libraries in the digital age. It highlights trends in technology usage, e-reading, and the roles libraries play in providing access to information and community spaces. With data from nationally representative surveys, it reveals significant findings regarding library usage, gadget ownership, and the services Americans value most in a library setting. Join us in examining how public libraries adapt to meet the needs of a tech-savvy population.

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The Evolving Role of Public Libraries in the Digital Age

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  1. Tech trends and library servicesin the digital age Kathryn Zickuhr Pew Research Center @kzickuhr @pewinternet @pewresearch

  2. About the Pew Research Center • Non-partisan “fact tank” in Washington, DC, made up of seven projects • Does not promote specific technologies or make policy recommendations Website: www.PewResearch.org Twitter: @PewResearch

  3. About our libraries research Three phases: • State of reading • Library services • Typology Three-year grant from theBill & Melinda Gates Foundation to study the changing role of public libraries in the digital age

  4. About our libraries research Nationally representative telephone surveys • Landlines and cell phones • English and Spanish • Americans ages 16 and older More: libraries.pewinternet.org

  5. Internet use over time % of adults ages 18+ who go online 82% (2012) 14% (1995)

  6. #1

  7. About two-thirds of adults in the United States have home broadband 14% (1995)

  8. #2

  9. Over half of all adults in the United States use social networking sites 65% of internet users ages 18+ use social networking sites like Facebook . . . including 87% of those under 30.

  10. #3

  11. Americans are increasingly mobile 88% of adults have a cell phone (95% of adults under 30) 46% of adults have a smartphone (66% of adults under 30) 17% of cell phone owners say they go online “mostly” with their cell phone.

  12. Gadget ownership (18+) 88% of adults 18+ have a cell phone 61% have a laptop computer 58% have a desktop computer 46% have smartphones 31% have a tablet computer 26% have an e-reader

  13. Teens and technology 95% of teens 12-17 use the internet 93% have a computer (or access to one at home) 78% have a cell phone 37% have smartphones 23% have a tablet computer More: bit.ly/teenstech2013

  14. Imagining the“librarian of the future” Aggregator/ Synthesizer Organizer Network node Facilitator

  15. How are Americans using public libraries?

  16. A majority of Americans (ages 16+) used a public library in the past year

  17. AT THE LIBRARY Books & browsing still centralAmong those who visited a library in-person in the past year, the % who did the following activities

  18. What Americans say it is important for libraries to offer

  19. E-reading is on the rise % who read a book in each format in the past year As of 2012… 23% of those 18+ read an e-book, up from 16% in 2011 5% of those 16+ have borrowed an e-book from library in the last year

  20. ? ? 62% of Americans say they do not know if their library lends out e-books. This includes 58% of library card holders. ?

  21. 40% of American adults (18+) own either a tablet or an e-reader

  22. AT THE LIBRARY Technology & media use at the libraryAmong those who visited a library in-person in the past year, the % who did the following activities

  23. What Americans say it is important for libraries to offer

  24. AT THE LIBRARY Libraries as community spacesAmong those who visited a library in-person in the past year, the % who did the following activities

  25. What Americans say it is important for libraries to offer

  26. What does this mean for libraries?

  27. Libraries’ evolving roles Providing access to information – and guidance: • Access to tools (computers, internet) • Access to information resources (books, media, databases) • How to use tools • How to find & verify information

  28. Libraries’ evolving roles Providing access to information – and guidance: • Access to tools (computers, internet) • Access to information resources (books, media, databases) • How to use tools • How to find & verify information

  29. 71% of teens with home computer access say the laptop or desktop they use most often is one they share with other family members.

  30. Libraries’ evolving roles Providing access to information – and guidance: • Access to tools (computers, internet) • Access to information resources (books, media, databases) • How to use tools • How to find & verify information

  31. Libraries’ evolving roles Providing access to information – and guidance: • Access to tools (computers, internet) • Access to information resources (books, media, databases) • How to use tools • How to find & verify information

  32. Libraries’ evolving roles Providing access to information – and guidance: • Access to tools (computers, internet) • Access to information resources (books, media, databases) • How to use tools • How to find & verify information

  33. Sources students are “very likely” to use in a typical research assignment, according to teachers*: • Google / search engine (94%) • Wikipedia (75%) • YouTube / social media (52%) • Their peers (42%) • Spark Notes, Cliff Notes (41%) • News sites of major news organizations (25%) • Print or electronic textbooks (18%) • Online databases such as EBSCO or JSTOR (17%) • A research librarian at school or public library (16%) • Printed books other than textbooks (12%) • Student-oriented search engines like Sweet Search (10%) * According to middle and high school AP & NWP teachers

  34. Libraries’ evolving roles Providing access to information – and guidance: • Access to tools (computers, internet) • Access to information resources (books, media, databases) • How to use tools • How to find & verify information • More complicated research queries • Databases / “beyond search engines” • New literacies • All types of information

  35. Libraries’ evolving roles “[Our strength is] connecting the community with technology and knowledge.” “A warm, welcoming and friendly space is hard to find these days” More: bit.ly/libthoughts

  36. Our library researchers: Lee Rainie - @LRainie lrainie@PewResearch.org Kathryn Zickuhr - @KZickuhr kzickuhr@PewResearch.org Kristen Purcell - @KristenPurcell kpurcell@PewResearch.org http://libraries.pewinternet.org

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