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A.U. Telephony Service. PowerPoint Presentation
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A.U. Telephony Service.

A.U. Telephony Service.

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A.U. Telephony Service.

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  1. A.U. Telephony Service. Hefin James

  2. A.U. Telephony Service. • What is Voice over IP • Infrastructure • VoIP phones • Basic VoIP features • Advanced VoIP features • Rollout Program • Demo

  3. What is Voice over IP (VoIP). • VoIP– is a technology that allows telephone calls between two telephone exchanges to be carried over an IT network. • IP Telephony – is a technology that allows telephone calls between two phones to be carried over an IT network. • Both are generally known as VoIP

  4. Infrastructure. • Philips telephone exchange is over 20yrs old. • Require expensive BT links. • Expensive to maintain. • Small feature set (no voicemail, etc) AU Telephone Network

  5. Infrastructure AU Telephone Network AU IT Network

  6. VoIP phones • 4 types currently in use: • 7911– standard analogue replacement phone. • 1 telephone line. • 7941/7942, 7961/7962, Softphone. • 2, 6+ telephone lines. • 2 way speaker phone. • Graphical display. • All offer at least 4 soft key buttons.

  7. Basic VoIP Features • Call Forward • Call Transfer • Do Not Disturb • Speed dials / Busy Lamp indicators • Call history • Missed / Received / Placed calls

  8. Advanced VoIP features • Extension mobility • Enable hot-desking • Multi-way Conferencing • Directories • Personal / Corporate • http://abercm01.aber.ac.uk/ccmuser

  9. Rollout Program • Re-furbished areas • School of Art • Complete • Old College • Started, and should be complete by Summer 2010 • Llanbadarn Campus • By end of 2010 • Penglais • By December 2011

  10. Demo