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Upgrade of Catron County/Reserve E-911 System for Enhanced Emergency Response

On December 3, 2012, the Catron County/Reserve, NM Sheriff’s Office requested an upgrade for their outdated 911 call-taking equipment, last installed in 2008. Due to the manufacturer's discontinuation in 2010, parts availability for maintenance has become a critical issue. On February 19, 2013, the Board of Finance approved funding of $239,263.79 for essential equipment and software upgrades. This project addresses significant risks, including potential system failures and the readiness of the backup PSAP for call diversion. Ongoing assessments ensure effective implementation.

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Upgrade of Catron County/Reserve E-911 System for Enhanced Emergency Response

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  1. Catron County/Reserve E-911 System Upgrade Presentation to the Project Certification Committee

  2. Project History • On December 3, 2012, the Catron County/Reserve, NM Sheriff’s Office submitted a request to LGD to approve an upgrade to their current 911 call-taking equipment. The 911 equipment that Catron County/Reserve, NM currently has was installed in 2008 and manufacture discontinued in 2010. Availability of parts is a major issue for ongoing maintenance. • On February 19, 2013, the BOF approved the Catron County/Reserve, NM E-911 PSAP funding request for equipment upgrades in the amount of $239,263.79.

  3. Budget Status • The amount approved by the BOF includes funding for equipment and software upgrades for the Catron County/Reserve PSAP. The amount was based on the quote received from the current equipment provider. • IV&V was not budgeted for this project. The DFA/LGD plans to request approval from the Board of Finance to fund IV&V.

  4. Budget Breakout

  5. Project Timeline

  6. Risk & Issues • System failure prior to project completion • We will alert the back-up PSAP that there may be a need to divert 911 calls. • Site readiness • We require the PSAP to certify that the site is ready prior to giving authorization to move forward.

  7. 911 System Configuration

  8. Questions? Thank You

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