Avaya Oceana Solution Support 74970X Real Questions

1. 74970X Free Questions 74970X Free Questions Avaya Oceana™ Solution Avaya Oceana™ Solution Support Exam Support Exam https://www.passquestion.com/74970X.html https://www.passquestion.com/74970X.html

2. Question 1 Question 1 Which statement describes the function of the Work Assignment Snap-in? Which statement describes the function of the Work Assignment Snap-in? A.It is a normalized model for all Avaya Oceana resources. A.It is a normalized model for all Avaya Oceana resources. B.It is responsible for interaction routing. B.It is responsible for interaction routing. C.It helps Avaya Oceana customer C.It helps Avaya Oceana customer* * build their business logic. build their business logic. D.It provides contextual information. D.It provides contextual information. Answer : B Answer : B

3. Question 2 Question 2 Agent Controller receives Information from the Omnichannel Resource Agent Controller receives Information from the Omnichannel Resource Controller (ORC). Controller (ORC). Outing the Email Flow processing, to which components does the Agent Outing the Email Flow processing, to which components does the Agent Controller feed the Information? Controller feed the Information? A.UAC, Agent Workspaces and Omnichannel A.UAC, Agent Workspaces and Omnichannel B.UAC, Email Snap-In and Omnichannel DB B.UAC, Email Snap-In and Omnichannel DB C.UAC and Omnichannel DB C.UAC and Omnichannel DB D.UCM Spaces, UAC, and Agent Workspaces D.UCM Spaces, UAC, and Agent Workspaces Answer : B Answer : B

4. Question 3 Question 3 Which component receives AES messages with call details; for example, Dialed Which component receives AES messages with call details; for example, Dialed Number, CUD, UUI, and UC1D, during the Avaya Oceana voice call? Number, CUD, UUI, and UC1D, during the Avaya Oceana voice call? A.Work Assignment A.Work Assignment B.UCM B.UCM C.Context Store C.Context Store D.CSC D.CSC Answer : A Answer : A

5. Question 4 Question 4 During troubleshooting of Avaya Control Manager (ACM), it was found that During troubleshooting of Avaya Control Manager (ACM), it was found that ACM is not synchronized fully with the Communication Manager, and you are ACM is not synchronized fully with the Communication Manager, and you are advised to run the Avaya Synchronizer tool. advised to run the Avaya Synchronizer tool. Which statement about the Avaya Synchronizer tool is true? Which statement about the Avaya Synchronizer tool is true? A.Choose Import Mode: Sync (run every time for synchronization) A.Choose Import Mode: Sync (run every time for synchronization) B.Choose Import Mode: Initial (run every time for synchronization) B.Choose Import Mode: Initial (run every time for synchronization) C.Choose Import Mode: (renew for renewing synchronization) C.Choose Import Mode: (renew for renewing synchronization) D.Choose Import Mode: Initial (only for Initial synchronization) D.Choose Import Mode: Initial (only for Initial synchronization) Answer : C Answer : C

6. Question 5 Question 5 When the 30-day license grace period ends for the Avaya Breeze server, the server goes into which When the 30-day license grace period ends for the Avaya Breeze server, the server goes into which State? State? A.Deny New Service State A.Deny New Service State B.Block New Service State B.Block New Service State C.Active New Service State C.Active New Service State D.Accept New Service State D.Accept New Service State Answer : A Answer : A

7. Question 6 Question 6 When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics? installed that will create a web socket subscription service to feed statistics? A. Each cluster A. Each cluster B. Common Component cluster B. Common Component cluster C. UAC cluster C. UAC cluster D. OCP cluster D. OCP cluster Answer: C Answer: C

8. Question 7 Question 7 Which statement correctly describes the Avaya Oceana Monitor? Which statement correctly describes the Avaya Oceana Monitor? A. It provides a single location to view the status of Cluster1 components. A. It provides a single location to view the status of Cluster1 components. B. It provides a single location to view the status of each supported Oceana B. It provides a single location to view the status of each supported Oceana component. component. C. It provides a single location to view the status of the UAC Oceana component. C. It provides a single location to view the status of the UAC Oceana component. D. It provides a single location to view the status of the UCM Oceana D. It provides a single location to view the status of the UCM Oceana component. component. Answer: D Answer: D

9. Question 8 Question 8 To check Context ID in Context Store for the Avaya Aura® Experience Portal To check Context ID in Context Store for the Avaya Aura® Experience Portal record, which two tools can be used to run queries on Context Store? (Choose record, which two tools can be used to run queries on Context Store? (Choose two.) two.) A. Web Browser A. Web Browser B. CS TOOL B. CS TOOL C. POSTMAN C. POSTMAN D. SERVICE MAP D. SERVICE MAP Answer: AB Answer: AB

10. Question 9 Question 9 While troubleshooting Avaya Aura® Experience Portal through the Experience While troubleshooting Avaya Aura® Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana® Portal Management Platform, how can you confirm if the Avaya Oceana® application is working properly? application is working properly? A. Edit the Avaya Oceana® application and click on "Verify" to check if you A. Edit the Avaya Oceana® application and click on "Verify" to check if you have reached the application successfully. have reached the application successfully. B. Check the Port Distribution and confirm if the Experience Portal channels are B. Check the Port Distribution and confirm if the Experience Portal channels are in-service. in-service. C. Verify if the Avaya Oceana® application URL is mapped to the correct C. Verify if the Avaya Oceana® application URL is mapped to the correct DNIS or application number. DNIS or application number. D. Check the VOIP connection and verify if the Experience Portal is integrated D. Check the VOIP connection and verify if the Experience Portal is integrated to the correct Session Manager. to the correct Session Manager. Answer: A Answer: A

11. Question 10 Question 10 For providing a treatment similar to an Experience Portal, which VDN is required in For providing a treatment similar to an Experience Portal, which VDN is required in Communication Manager? Communication Manager? A. Transfer VDN A. Transfer VDN B. Ingress VDN B. Ingress VDN C. SelfService VDN C. SelfService VDN D. Routing VDN D. Routing VDN Answer: D Answer: D