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Avaya Scopia ® Solution Overview

September 2013. Avaya Scopia ® Solution Overview. BYOD. Enterprise. SOCIAL. MOBILITY. ECONOMY. Point of Customer Service. Point of Employee Productivity. POLICY. CLOUD. The Speed of Business is Accelerating Requires new internal and external collaboration tools. Customers. Users.

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Avaya Scopia ® Solution Overview

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  1. September 2013 Avaya Scopia® Solution Overview

  2. BYOD Enterprise SOCIAL MOBILITY ECONOMY Point of Customer Service Point of Employee Productivity POLICY CLOUD The Speed of Business is AcceleratingRequires new internal and external collaborationtools Customers Users

  3. Key Market Requirements for Effective Video Collaboration By 2014 mobile internet users will exceed desktop users Mobile Workers will reach 1.3 Billion in 2013 Need to be able to invite anyone into a conference Desktop / Mobility / BYOD • 1080p is the new HD • 55% of all internet traffic is video – requires advanced QOS • Bandwidth utilization is more important than ever Uncompromised Quality • Customers don’t want proprietary or closed systems • Platform interoperability is key part of decision process • Integration with Unified Communications essential Open and Interoperable • Cost and complexity has historically slowed deployment • SMB market requires a simple and affordable solution Flexible and Affordable • System wide management for simple administration • Simple ad-hoc and scheduled conferencing Manageable

  4. Market Trends Confirm Increased Demand Desktop Video Units Conference Room Video Units

  5. Introducing Radvision • 20 Year Leader inVideo Technology • The Video Industry Runs on Radvision Technology • Market Share Leader in Core Signaling Technologies • Video Infrastructure Supplier to the Industry’s Largest Companies • The Most Comprehensive Video Connectivity Solution in the Market • History of Technology Leadership and Innovation with Strong Patent Portfolio • Scalable Video Coding (SVC) • Distributed Multipoint Architecture • Bandwidth Optimization • 3G Videotelephony • Conference Initiation from IM The most comprehensive and interoperable solution in the market today

  6. Avaya ScopiaA Complete Video Solutions Portfolio

  7. The Accolades are Stacking Up Winner, Best Deal for SMB: Avaya Video Collaboration Solution for IP OfficeInfoComm 2013 Best of Show Award, Telepresence Options Radvision Awarded Champion StatusInfo~Tech 2013 Video Conferencing Vendor Landscape Award Scopia Desktop Earns Frost & Sullivan 2013 Product Leadership Awardfor Software-based Desktop Video Conferencing Radvision Scopia XT5000 Wins Frost & Sullivan New Product Innovation Award for Global Video Conferencing and Telepresence Endpoints Radvision Recognized with 2012 Nemertes Research PilotHouse Awardfor Video Conferencing Technology and Value

  8. Radvision Industry Awards • Winner, Best Deal for SMB: Avaya Video Collaboration Solution for IP OfficeInfoComm 2013 Best of Show Award, Telepresence Options • The flexibility of the Scopia platform never ceases to amaze … (with) an infrastructure appliance capable of supporting a small desktop and mobile VC deployment. • Radvision Awarded Champion StatusInfo~Tech 2013 Video Conferencing Vendor Landscape • Radvision’s solutions may be the best option for on-the-go users, with Avaya Aura and Scopia providing enhanced tablet and smartphone user engagement. • Info~Tech 2013 Video Conferencing Vendor Landscape Award • Scopia Desktop Earns Frost & Sullivan Product Leadership Awardfor Desktop Video Conferencing Product Leadership • Scopia Desktop outperformed the competition in Quality and Value … (with a) blend of innovative functionality and proven technology that are difficult to match. • Frost & Sullivan 2013 Best Practices Award North American Software-based Desktop Video Conferencing • Radvision Scopia XT5000 Wins Frost & Sullivan New Product Innovation Award • “Radvision has placed itself ahead of the pack by offering leading edge capabilities at an attractive price in its innovative Scopia XT5000.” • Frost & Sullivan 2012 Global Video Conferencing and Telepresence Endpoints Innovation Award • Radvision Recognized with Nemertes PilotHouse Awardfor Technology and Value • Radvision wins on the strength of its technology and value. Its technology score was tops among all Market Challengers, while its value score led every other vendor, Challenger and Leader alike. • Nemertes Research PilotHouse Awards, Video Conferencing Q312

  9. Sample Customer Case Studies

  10. Examples of how your Organization can use Video Communications

  11. Government / Public Safety Video Conferencing Streamlines Arraignments for Bonneville County Court System Problem • Aging closed circuit television system reaching end-of-life • Inmate transport travel between jail and courthouse incurring fuel, manpower costs, plus some security risk • Geographically dispersed judges obliged at times to travel long distances for arraignments, trials Solution • Avaya Scopia® Elite 5000 Series MCU • Scopia Management • Scopia Desktop Server with Scopia Desktop & Mobile Clients • 31 third-party video cameras and desktop systems Results • Streamlined arraignments in order to maintain efficiency • Resource containment through the use of video conferencing for arraignments and non-evidentiary hearings • The simplicity of the system has resulted in a lot of enthusiasm for the Avaya solution, and we are near capacity due to its popularity.” Dave Ellingson Idaho Falls, Idaho - Bonneville County is part of the Upper Snake River Valley in Southeast Idaho. Idaho Falls is the county seat, and the county is home to six incorporated cities. Bonneville is the fourth largest county in the state, with a population of more than 104,000. Case Study http://www.avaya.com/usa/resource/assets/casestudies/Bonneville_County_Case_Study.pdf

  12. Enterprise Problem • With two offices in South America, Ituran’s management team found that travel was becoming extensive. Travel costs were increasing, but more importantly, travel became extremely time-consuming and productivity was impacted • The Ituran team needed to cut back on travel to improve the bottom line and to benefit it employees who were constantly on the go Solution • Avaya Scopia® XT1000 Room Systems Results • With the video systems in place, communication not only remained constant but actually improved! Rather than meeting face-to-face every few months, company executives now meet at least once a week. • From a cost standpoint, the video deployment paid for itself almost instantly due to reduced travel. Meetings are more efficient because the cadence is now weekly, and there’s increased cooperation between offices thanks to the improved communications. Ituran Location and Control is a world leader in Location Based Services (LBS), specializing in driver behavior analysis, remote vehicle diagnostics, vehicle performance and maintenance monitoring, fleet management and stolen vehicle recovery. Ituran has more than 1,000 employees worldwide and is a market leader in Brazil, Argentina, Israel and the United States Case Study: http://www.radvision.com/NR/rdonlyres/A2E549F2-DCAE-41CB-9389-10781781766B/0/Case_Study_MKTDIITURAN0312A_web.pdf

  13. Enterprise Problem • COSMOTEwas in need of a simpler way to schedule meetings and reserve conference rooms, as well as a centralized administration and monitoring of the video network infrastructure with the ability to produce usage reports • Another challenge was incompatibility between existing video endpoints, which were a mix from different manufacturers – limited interoperability was a contributing factor to a lower quality video experience Solution • Avaya Scopia® Elite 5000 Multipoint Conferencing Units (MCUs) • Scopia 100 Gateway • Scopia Management • Scopia Desktop Results • The Scopia centralized management and control functionality, along with its advanced scheduling and reporting capabilities, significantly simplified COSMOTE’s IT operations • The Avaya video solution has reduced the time spent in administrative tasks such as moderating meetings and increasing user satisfaction, leading to wider adoption of video as a critical business tool COSMOTE is Greece’s largest mobile telecommunications provider. Together with its subsidiaries in Albania, Bulgaria and Romania, the company serves 46 million people in Southeast Europe. A member of the OTE Group, COSMOTE was the first mobile operator in Greece to introduce HSDPA broadband services. Case Study: http://www.radvision.com/NR/rdonlyres/DD8579DE-89B2-4DB9-87D9-B998E90C2834/0/Case_Study_MKTDICOSMOTE0612B_screen.pdf

  14. Enterprise Problem • RINA’s main challenge was to find a video conferencing solution that was not only scalable and user friendly, but also capable of interoperating with existing infrastructure • The solution would need to accommodate diverse IP and ISDN connections and have the ability to connect video endpoints from different vendors Solution • Avaya Scopia® Elite Multipoint Conferencing Units (MCUs) • Scopia ECS H.323 Gatekeeper • Scopia Pathfinder Firewall Traversal • Scopia ISDN PRI Gateway • Scopia Management • Scopia VC240 HD Desktop Systems Results • RINA reports that its new Avaya system has boosted staff productivity and accelerated processes which have led to an overall increase in business • Travel costs have significantly decreased and existing applications within the company are now being utilized more effectively RINA S.p.A. is the operational company of Registro Italiano Navale founded in 1861, one of the oldest ship classification companies in the world. RINA S.p.A. and its subsidiary companies operate mainly in the fields of ship classification, certification and advanced services to the maritime industry. Headquartered in Genoa, RINA Group’s business activities include certification, verification, control, assistance and consultancy services to economic and institutional operators. The Group employs more than 1,600 people at over 110 branch offices worldwide, 40 of which are in Italy. Case Study: http://www.radvision.com/NR/rdonlyres/AC0B1889-26D0-440C-BB62-73DC0D79C0BC/0/PiemonteUniversityCaseStudy_MKTDI23080901.pdf

  15. Education Niagara College Innovates and Educates with Avaya Video Problem • With the introduction of a new Applied Health Institute, Niagara College wanted to use high definition video technology to deliver more dynamic health sciences education and training. Solution • Avaya Scopia® Desktop and Mobile HD Video Conferencing • Avaya Desktop Video Device and the Avaya Flare® Experience • Avaya Aura® Session Manager Results • Niagara College selected Combat Networks – an Avaya channel partner – to layer the Avaya Desktop Video Device with the Flare Experience, Avaya Aura, and a complimentary Avaya Scopia video solution on its existing technology architecture • Because of the flexibility of the Avaya technology, Niagara College was able to build on its existing voice and data infrastructure. Layering video on top of the existing solutions allowed Niagara College to protect its initial investment and benefit from significant cost savings Niagara College offers more than 100 diploma, bachelor degree and advanced level programs to more than 9,000 full-time students and 15,000 continuing education students annually at campuses in Welland, Niagara-on-the-Lake and Niagara Falls. Case Study http://www2.avaya.com/am/camp/us/rtc_he/files/Niagara_College_CaseStudy_FinalMay13.pdf

  16. Education Problem • FCCN needed to build their video conferencing service on a platform that would be simple to use and easily adopted by end users with HD video, audio and data over the public Internet • The system also had to be interoperable with H.323 and SIP to enable connectivity with other standards-based video conferencing systems • FCCN also needed to provide a highly scalable centralized video conferencing service to many institutions through the public Internet, while maintaining defined security and access rights provided by each individual institution. Solution • Avaya Scopia® Elite Multipoint Conferencing Units (MCUs) • Scopia Desktop for HD video conferencing on the PC and Mac • Scopia Management Results • With Avaya Scopia conferencing platform, FCCN has an all-in-one web conferencing system that is robust, easy-to-install, and video room system-compatible • The solution’s H.239 data collaboration, embedded firewall/NAT transversal and recording and streaming features have also proven to be key benefits. FCCN is a private non-profit institution which provides advanced communication for the national research and education community and promotes Internet technology and services in Portugal. FCCN operates the National Science, Technology and Society Network (RCTS) – a high-performance network for organizations with superior communication needs which serves as a platform for developing and testing advanced communication applications and services. Case Study: http://www.radvision.com/NR/rdonlyres/01A3F447-E34B-4278-A268-D54D36E2E4F3/0/Case_Study_FCCNMKT1032AEN_Screen.pdf

  17. Healthcare Florida State University Medical School Treats Panamanian Patients via Videoconferencing Problem • For specialized medical care, residents of the small community of Filipina, Panama would have to travel two hours at a cost of two weeks’ salary • To integrate telemedicine into its annual trips to Panama, FSU needed something highly portable for travel by plane and bus to temporary clinics • The traveling team had to accommodate varying Internet or cellular connections to share images and data securely with specialists at FSU Solution • Avaya Scopia® Desktop and Mobile, connected through Scopia Elite Series MCU • GlobalMed TES™ (Transportable Exam Station™) Results • GlobalMed’s TES™ solution is a carry-on size case that integrates with Avaya Scopia Desktop and Mobile for portable, easy-to-use, high-definition videoconferencing between Panama and Florida • Patients receive specialized care in their own town • FSU students gain valuable telemedicine experience FSUCares is a dynamic medical student organization devoted to helping the underserved and underprivileged populations both locally and internationally. Their mission is to provide health services, including medical care, education, and counseling to those who would not otherwise have access to care while providing an interactive, clinical learning environment for FSU College of Medicine students. Case Study http://www.avaya.com/usa/resource/assets/casestudies/Panama_Medical_Mission_Case_Study.pdf

  18. Healthcare Problem • Delivering timely, high-quality, specialized care to patients in rural healthcare communities • Educating rural primary care providers on medical specialties. Prior to Renown’s efforts, there were limited telemedicine links between rural healthcare communities and urban centers of excellence • Providing care to inmates in correctional centers, eliminating high costs associated with custody and transportation Solution • Avaya Scopia ® Elite 5230 MCU • Scopia PathFinder Firewall Traversal • Scopia VC240 Executive Desktop Systems • Telemedicine solution incorporating Scopia XT1200 systems, Enovate telemedicine cart and peripherals from GlobalMed Results • Rural patients receive care from their primary care provider while benefitting from the knowledge and expertise of urban specialists • Patients save time and money by reducing the need to travel to urban facilities for treatment and follow-up appointments • Rural physicians receive training from urban specialists  Renown Health is northern Nevada’s largest integrated health network and a nationally recognized healthcare leader. Based in Reno, Renown serves a 17-county region comprised of northern Nevada, Lake Tahoe and northeast California, including two California Department of Corrections and Rehabilitation (CDCR) facilities. Case Study http://www.radvision.com/NR/rdonlyres/4477E458-A648-41C7-B1E8-BAAF303D2704/0/RenownHealth_UC7179_Mar_2013.pdf

  19. Scopia Video Portfolio

  20. The Best Desktop, Mobile, BYOD Solution • Unlimited Free Mobile and Desktop clients • HD Voice, Video and Data • Automatic Firewall Traversal • Optimized for Internet • Enterprise Integrated • Not Just a Video Endpoint • Moderate your Meetings • Start Streaming or Recording • Call from your Directory • Control your Layouts Scopia Desktop & Mobile

  21. ScopiaDesktop / Mobile vs. LifeSize, Polycom, Vidyo •  Not Supported  Supported

  22. Scopia Desktop /Mobile vs. Jabber, Webex, Skype •  Not Supported  Supported

  23. Scopia Desktop and Mobile vs. Microsoft Lync 2013 2010 •  Not Supported  Supported

  24. The Market’s Most Powerful Room System • Dual 1080/60fps for both Video & Content • H.264 High Profile & SVC • Intuitive User Interface • Unique iPad Control • Highest Capacity MCU • Streamlined Industrial Design No other room system in the market today can do all of this! Scopia XT 5000

  25. Scopia XT5000 Comparison Price-Performance Bad •  Not Supported  Supported Great

  26. The Most Affordable Premium Desktop • Integrated Scopia XT Platform with 24” LED PC Display • Available 1080/60fps for Video & Content • H.264 High Profile & SVC • Embedded Multi-Party Conferencing • Unique PC & Mac Control Scopia XT Executive 240

  27. The Most Flexible & Affordable Telepresence Scopia XT Telepresence • Totally Flexible Solution • No Restrictive Room Sizes • 1/3 Cost of Competition • Highest Interoperability Scopia Control

  28. The Most Comprehensive Management Application • Single All-inclusive Solution • Broad 3rd Party Client Support • Patented MCU Virtualization • Virtual Rooms • Extensive Enterprise Back Room Integration Scopia Management

  29. Scopia ManagementComparison Price-Performance Great •  Not Supported  Supported Bad

  30. The Most Powerful MCUs in the Market • Desktop/Mobile/Room • 24 Video Layouts • 28 Participants on Screen • Telepresence Interop. • Hybrid Hardware / Software Architecture • Dual 1080p/60fps • H.264 SVC & High Profile • 80 HD Ports in 1U Scopia Elite 5000 Series Scopia Elite 6000 Series

  31. Scopia Elite 6000Comparison Great Price-Performance Bad •  Not Supported  Supported

  32. Avaya Video Collaboration Solution for IP Office for SME • Room-based, desktop and mobile video collaboration solution • Creates a Virtual Conference Room • Specifically designed for small and midsize enterprises • Integrates exclusively with IP Office 8.1 Avaya • Consumer-based Video • Room-based Systems Comprehensive, Simple, Affordable

  33. The Highest UC Connectivity Available • Support for: • Avaya Aura • Microsoft Lync • IBM Sametime • ALU MyTeamwork • UC Integration at the Core Provides: • Investment Protection • Interoperability

  34. Radvision Connects the World of Video 3G Room System VoIP Flare / ADVD SCOPIA Mobile XT Series SIP PBX VoIP Telepresence ONE-X VoIP

  35. The Best of Both Worlds – Avaya Aura and ScopiaEvolution to real-time collaboration at your path, pace and choice Multi-modal collaboration experience Very high scale (tens of thousands) Rich video conferencing Comprehensive interoperability p2p iView Management conf conferencing Radvision Scopia

  36. ScopiaVersus Others?Leading Feature-rich Price-Performance UC-Independent Solution Price-Performance Bad Great •  Not Supported  Supported

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