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SAP Location Intelligence Location Intelligence Conference 4/18/2007

SAP Location Intelligence Location Intelligence Conference 4/18/2007. Oliver Mainka GIS Program Manager Office of the CEO Business Process Renovation Group SAP Labs, Palo Alto, CA. Business Process Renovation & Project Sagres. Geospatial Software. Geo Sizzle.

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SAP Location Intelligence Location Intelligence Conference 4/18/2007

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  1. SAP Location IntelligenceLocation Intelligence Conference4/18/2007 Oliver MainkaGIS Program ManagerOffice of the CEOBusiness Process Renovation GroupSAP Labs, Palo Alto, CA

  2. Business Process Renovation & Project Sagres Geospatial Software Geo Sizzle Status Quo of Out-Of-the-Box Geospatial SAP Solutions Value of Geospatial SAP Solutions SAP / GIS Integration Architecture and Tools Geo EAM Geo CRM Outlook and Invitation

  3. SAP’s Business Process Renovation Group • Executive Sponsors • Henning Kagermann, CEO (group part of his office) • Hasso Plattner, Chairman of the Supervisory Board • Mission • Research, prototype, and pilot with customers innovations to existing SAP business processes • Holistic Focus • Enable New Technologies and Frameworks • Usability - Process Automation - Access to Relevant Business Information - Needs of Flexible Business – Collaboration – Technology - Models • Prove and Deliver Cross-Product Solution Concepts • Do not own but facilitate innovations for product groups • Global Team • Palo Alto, Walldorf, Shanghai

  4. Project Runtime: 6-12 months Pre-Qualify Assess Resolve Design Transfer outside-the-box customer pain internal / external SWOT Analysis competition customer req’s Functional Gaps Process Automation Techn. Lag Proof of concept Close Customer Pilot Improvement Technology Sync ProjectDefinition Requirements Mockup Prototype Handover customer interaction Go / No-Go decision after each phase Business Process Renovation – Approach

  5. Combining Two Similar Systems

  6. The Sagres Academy in Portugal was founded by Prince Henry The Navigator. At Sagres, visionary explorers such as Da Gama, Magellan, and Columbus learned geography, navigation, and the latest methods in sailing technology.  Visible Area of Region The Origin of Sagres

  7. Business Process Renovation & Project Sagres Geospatial Software Geo Sizzle Status Quo of Out-Of-the-Box Geospatial SAP Solutions Value of Geospatial SAP Solutions SAP / GIS Integration Architecture and Tools Geo EAM Geo CRM Outlook and Invitation

  8. The World of Geospatial Hardware / Software / Data Fat Client, Spe-cial Functions, Requires Train-ing Web Browser, Limited Functions, Simple to Use Cell phone, PDA, GPS Device, In-Car Navigation ESRI, MapInfo, GE Energy, Intergraph, Autodesk, … Like Desktop Software (do all have servers?) Google, Yahoo, Microsoft, MapQuest, … Sprint, … GPS, LIDAR, Tablet PC, Walking, … City Hydrants, Utility Poles, Oil Pipeline, … Administrative Borders, Ser-vices, Demo-graphics, … Streets, Turns, Speed, Hotels, ATMs, … Consumers, Markets, …

  9. Elements of a Business Map Layers (on/off) Measurements (Graduated) Points (Graduated) Areas Base Map

  10. Sample Specialty: Cluster / Time Analysis

  11. Sample Specialty: Drivetime Buffers

  12. Show real-world events, here disaster impact - Actual SAP Integration

  13. Business Process Renovation & Project Sagres Geospatial Software Geo Sizzle Status Quo of Out-Of-the-Box Geospatial SAP Solutions Value of Geospatial SAP Solutions SAP / GIS Integration Architecture and Tools Geo EAM Geo CRM Outlook and Invitation

  14. The Buzz Around Geospatial Solutions All-Angle Aerial Fotography 200 Million Downloads of Google Earth Location-Based Services in Car and on Cell Phone 3D City Models on Google and Microsoft Maps Map Mash-Ups Powerful Corporate Server Solutions Location Matters – Simple to Consume – Ubiquotous Access O’Reilly Where 2.0 Conference

  15. Housingmaps.com

  16. Zillow.com

  17. Nextbus.com

  18. Business Process Renovation & Project Sagres Geospatial Software Geo Sizzle Status Quo of Out-Of-the-Box Geospatial SAP Solutions Value of Geospatial SAP Solutions SAP / GIS Integration Architecture and Tools Geo EAM Geo CRM Outlook and Invitation

  19. Status Quo GIS Integration at SAP • Tools • GIS Business Connector (for synchronizing SAP and GIS system data) • SAP Internet Graphics Server (IGS); can display maps and talk to GISs • Generic Solution • SAP Business Warehouse Maps (uses IGS) • Out-of-the-box Applications • SCM Transportation Planning Vehicle Scheduling • SCM Supply Chain Visualization • ERP HCM Travel Management (available in ERP 2005) • Mobile Asset Management (rampup 12/05, GA 06/06) • CRM Mobile Sales (available in 2005) • Many Demo Scenarios • Showing capabilities of connecting GIS to SAP via BAPIs • Homegrown Customer Integrations • Most around asset management

  20. GIS in SAP BW (1/4)

  21. GIS in SAP BW (2/4)

  22. GIS in SAP BW (3/4)

  23. GIS in SAP BW (4/4)

  24. Transportation Planning Vehicle Scheduling

  25. Supply Chain Visualization

  26. Travel Management

  27. Mobile Asset Management

  28. Mobile Sales

  29. Business Process Renovation & Project Sagres Geospatial Software Geo Sizzle Status Quo of Out-Of-the-Box Geospatial SAP Solutions Value of Geospatial SAP Solutions SAP / GIS Integration Architecture and Tools Geo EAM Geo CRM Outlook and Invitation

  30. User Observations

  31. ? User Research at Four Customers: Lack of Integration Assets get lost between the systems Users create workarounds Paper processes bridge the gap

  32. Why People Like To Work With Maps • Makes users more efficient • Gives more people access to SAP data and functions • Covers new business scenarios • Increases system acceptance • E.g. create a work order in ¼ of the time • Find assets more quickly • Install new equipment in minutes instead of an hour

  33. Why People Like To Work With Maps • Makes users more efficient • Gives more people access to SAP data and functions • Covers new business scenarios • Increases system acceptance • E.g. engineering department looks up current infrastructure • Police looks up streetlight wattage in crime areas • Utility looks up whether city already trimmed trees • Fire department looks up street closures

  34. Why People Like To Work With Maps • Makes users more efficient • Gives more people access to SAP data and functions • Covers new business scenarios • Increases system acceptance • E.g. lengthen electric line on map  calculate new length  SAP calculates material cost • Route people and items • Determine households connected to transformer  inform of outage

  35. Why People Like To Work With Maps • Makes users more efficient • Gives more people access to SAP data and functions • Covers new business scenarios • Increases system acceptance Easy entry point to SAP processes and data

  36. Why Organizations Want to Integrate SAP with GISs • Data Related • Lowers data maintenance efforts • Improves SAP data quality • Organization Related • Reduces operational cost • Improves cross-group collaboration • Save effort by maintaining data in only one system and automatically synchronize • Reduce errors of duplicate entries

  37. Why Organizations Want to Integrate SAP with GISs • Data Related • Lowers data maintenance efforts • Improves SAP data quality • Organization Related • Reduces operational cost • Improves cross-group collaboration • Find many records which in reality are obsolete

  38. Why Organizations Want to Integrate SAP with GISs • Data Related • Lowers data maintenance efforts • Improves SAP data quality • Organization Related • Reduces operational cost • Improves cross-group collaboration • E.g. reduce unneeded repair trips by 20% • Save time in call center

  39. Why Organizations Want to Integrate SAP with GISs • Data Related • Lowers data maintenance efforts • Improves SAP data quality • Organization Related • Reduces operational cost • Improves cross-group collaboration • E.g. synchronize who will dig in what order

  40. Business Process Renovation & Project Sagres Geospatial Software Geo Sizzle Status Quo of Out-Of-the-Box Geospatial SAP Solutions Value of Geospatial SAP Solutions SAP / GIS Integration Architecture and Tools Geo EAM Geo CRM Outlook and Invitation

  41. SAP GUI GIS GUI Four Levels of Integration: The Outset Standard Apps SAP Application GIS Application SAP Analytics SAP DB GIS DB

  42. SAP GUI GIS GUI Four Levels of Integration: Needed Connections Standard Apps SAP Application GIS Application SAP Analytics SAP DB GIS DB

  43. Current UI Integration Practice: SAP Data in the GIS

  44. Current UI Integration Practice: HTML Control in SAP

  45. Current UI Integration Practice: Portal Eventing

  46. Current “non-UI” Integration Example: Jump Button

  47. Current Data/Process Integration: External Tools • Do-it-yourself Against SAP BAPIs and GIS APIs • Homegrown code (80% of customers) • SAP GIS Business Connector (outdated) • Integration Broker (10% of customers) • Out-of-the-Box Solutions • “Impress for GIS” (for ESRI ArcGIS Desktop) • GE Energy “Smallworld Business Integrator”

  48. Current Analytics Integration • Basically non-existent • Few customers using built-in maps in SAP BW • Impress 2.1

  49. Future Blueprint: Three Different Types of Users SAP GUI User Composite User GIS User SAP Functionalities and APIs Composite Business Processes and Services GIS Functionalities and APIs SAP GIS Data Synchronization and Distribution

  50. Geo EAM Analytics Geo EAM (SAP/GIS Composite Application) SAP NetWeaver XI MDM GIS Integration Framework Components Enterprise ServicesRepository GIS GIS OMS SAP PM / PS CIS DesignSystem MDM Repository Geo EAM High Level Architecture

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