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Managing online learners and learning e-Learning for Enterprise

e-learning. Managing online learners and learning e-Learning for Enterprise. Clive Young & Wendy David. Introduction. What do we mean by ‘managing online learners and learning?’. What Roles?. Content facilitator process facilitator advisor/counsellor assessor manager/administrator

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Managing online learners and learning e-Learning for Enterprise

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  1. e-learning Managing online learners and learninge-Learning for Enterprise Clive Young & Wendy David

  2. Introduction • What do we mean by ‘managing online learners and learning?’

  3. What Roles? • Content facilitator • process facilitator • advisor/counsellor • assessor • manager/administrator • designer • researcher • technologist • evaluator

  4. What is eLfE? • 12 week part-time web-based distance learning course delivered via the web. • designed to introduce practitioners in smaller businesses to the principles and 'best practice' of web and internet-based learning. • aimed at managers, human resources and training consultants, course designers and technical personnel • Need 40 participants by Dec 2002

  5. What do students learn? • Students work on project-based activities relevant to their own needs supported by a personal tutor: • develop an understanding of key concepts and principles of e-learning • conduct initial feasibility studies for e-learning programmes • identify required training needs • select appropriate online learning approaches and strategies • design/review e-learning activities • perform successfully as an e-tutor/e-trainer • plan an implementation strategy for the organisation • devise effective learning evaluation strategies

  6. Delivery • Completely via WebCT • Email • Discussion forums • External resources • Video • Quizzes

  7. Structure • 3 parts, 11 modules (the last week of the course is dedicated to the main course assignment). • learners are expected to devote approximately 4.5 hours to the course per week, inc course activities, emailing the tutor, participating in online comms and the main course assignment. • also 30 mins per week course evaluation (v important)

  8. Student numbers

  9. Content • I - Getting started • 1. About the eLfE course • Introduction to the course and the learning environment • 2. Introduction to e-learning • e-Learning Project definition • 3. Know your needs • Needs analysis

  10. Content • II e-Learning Design Studio • 4.Approaches to learning • Theories • 5.Building online courses • General design issues • 6/7. E-Learning Tools I and II • What is available? • 8.Design for Learning • Specific design issues

  11. Content • III- e-Learning in Action • 9. The effective e-tutor • Mentoring and support strategies • 10. Making it happen • Implementation • 11. Evaluating learning • Quality improvement • 12. e-Learning Project

  12. Our research objectives • To research, develop and test via the course a range of approaches representing the ‘best of e-learning’ • To develop and test a range of activities and assignments focusing on the participants’ workplace experience, including team-based work • To develop and test a range of activities to enhance the participants’ understanding of the e-learner’s perspective and experience • To publish and disseminate the evaluation and research aspects of the project

  13. Philosophy • Activity-based • ‘Fishbone’ design • Workplace assignment • 3rd party resources • Tutor intensive • Formative evaluation • Reflective diaries

  14. Management - Pre-course • curriculum design and development • activity-based content • work-based project • encourage a community of practice/peer group support • induction activities • learner support needs • self-management tasks • Strategies • evaluation (and review) strategy • student support strategy (feeding into course guide)

  15. Management - Pre-course • course management and administration • collaborative approach • eLfE team:roles, communication strategy, WebCT • course information: publicity, web site, course guide (student expectations) • course inquiries: recording info • registration: enrolment process, student accounts and records set up, learner pack (thunk factor) • administration (ESF) etc

  16. Management- During Course • support • tutor • technical • methods • peer group • progress monitoring • student records/tutor logs • monitor last contact • environment - WebCT tracking • monitor CMC activity • ‘visible’ activities • activity progress (and final assessment) • feedback from evaluator/GRDs (review)

  17. Management - End Course • Exit • activities on the last day • student completions • timesheets • evaluation activities • certification

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