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Unit11 Business Center

Vocational Education Hotel English. Unit11 Business Center. Period 3. Content. Role Play 3. Dialogue 3. Listening 3. Words and Expressions. Warm-up. 1. Lead in by reviewing the expressions learnt during the last period This is Alice from the Business Center. We have a fax for you.

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Unit11 Business Center

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  1. Vocational Education Hotel English Unit11 Business Center Period 3

  2. Content Role Play 3 Dialogue 3 Listening 3 Words and Expressions

  3. Warm-up 1. Lead in by reviewing the expressions learnt during the last period This is Alice from the Business Center. We have a fax for you. Could you tell me whom it is from, please? It’s from John Smith. If you like, we can deliver it to your room. Good morning/afternoon/evening, Business Center, we have a letter/fax for you. I’ll come down to get it/pick it up. 2. Read and recite Dialogue 2 .

  4. Words and Expressions • mention/ˈmenʃən/ v.提及 • paper/'peɪpə/ n.纸,文件 • perfect/ 'pə:fɪkt / adj.完美的

  5. Listening • Listening 3 Listen and fill in the blanks. A: This is Alice from the __________. Could I speak to Mr Green, please? B: I’m sorry, Mr Green is out ______________. A: Would you please tell him that we ________________for him? B: Yes, I’ll tell him when ______________. A: Thank you. B: _______________.

  6. Listening • Listening 3 Listen and fill in the blanks. A: This is Alice from the Business Center. Could I speak to Mr Green, please? B: I’m sorry, Mr Green is out of the moment. A: Would you please tell him that we have a faxfor him? B: Yes, I’ll tell him when he comes back. A: Thank you. B: Don’t mention it.

  7. Listening material A: This is Alice from the Business Center. Could I speak to Mr Green, please? B: I’m sorry, Mr Green is out of the moment. A: Would you please tell him that we have a fax for him? B: Yes, I’ll tell him when he comes back. A: Thank you. B: Don’t mention it.

  8. Dialogue 3 I’d Like to Copy This. C=Clerk, G=Guest C: Good morning, What can I do for you? G: I’d like to copy this paper. C: How many copies would you like? G: Five. C: OK. Would you please sit down and wait a moment? G: Thank you. C: Excuse me. How’s this? G: Let me see. Wow, it’s perfect. Thanks. C: You're welcome.

  9. Questions • What are they talking about? • How many copies would the guest like?

  10. Language Points • What can I do for you? 我可以为您做什么吗? • Can I help you? 我能帮您吗? • I’d like to copy this paper/picture/form. 我想复印这份文件/图片/表格。 • How many copies would you like? 您想要复印多少份? • Would you please sit down and wait a moment? 您能坐下稍等一会吗?

  11. Role Play 2 A: What can I do for you/Can I help you? B: I’d like to copy this paper/picture/form. A: How many copies would you like? B: Two/One/Three.

  12. Summary & Homework • Recite dialogue 3 in unit 11 • Copy new words and expressions.

  13. Thank you for your cooperation!

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