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Effective communication is vital in both professional and personal contexts. This exploration covers the fundamentals of communication, including the process of sending and receiving messages, as well as the significance of comprehension and feedback. We will delve into various communication types, such as verbal, non-verbal, and electronic methods. Additionally, the necessity of strong communication skills in the workplace will be highlighted, with a focus on reading, writing, speaking, listening, and netiquette. Ultimately, mastering these skills is essential for success in any career.
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1. 27-Sep-12 1 Business Communications How do you communicate,
what you want to communicate?
2. 27-Sep-12 2 What is Communication? Sending and receiving messages that are understood.
We will discuss the importance of the word “understood” and feedback.
3. 27-Sep-12 3 What are some different types of communication? Reading
Writing
Mannerisms (non-verbal)
Speaking
Listening
Electronic
4. 27-Sep-12 4 Why are good communication skills important? Imagine a business with NO communication…
What would happen to your business if all of your employees had poor communication skills?
How easy/hard do you think it will be to find a job without good communication skills?
5. 27-Sep-12 5 What we will be doing... Reading skills
Writing skills
Non-verbal communication
Speaking skills
Listening skills
“Netiquette”
6. 27-Sep-12 6 Why do we have to learn this? No matter what kind of job you have after school, you will need good communication skills.